Julia Brunnette
Chisago City
Summary
Through the years I've worked in customer service jobs with some management experience. I'm skilled at working in a fast paced environment. I love doing hands on work. I am able to work and get along with everyone. I've had experience with training new employees. I am willing to adapt to any change in plans when need be. Over all am a dedicated employee who loves to contribute to the team.
Overview
8
8
years of professional experience
Work History
Starbucks, Barista
Starbucks
10.2022 - Current
- Prepared and served a variety of coffee beverages according to established recipes.
- Maintained cleanliness and organization of workstation and customer areas.
- Operated espresso machines and brewing equipment with attention to quality standards.
- Engaged with customers to provide exceptional service and address inquiries.
- Collaborated with team members to ensure efficient workflow during busy periods.
Shift Leader
Dairy Queen Grill & Chill
03.2018 - 09.2022
- Supervised daily operations, ensuring adherence to company policies and safety standards.
- Trained new team members on operational procedures and customer service best practices.
- Coordinated workflow between departments to enhance efficiency and reduce delays.
- Resolved customer complaints promptly, maintaining high satisfaction levels.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Front of Store Worker/Kitchen Staff Member
Kwik Trip
06.2021 - 09.2021
- Assisted in maintaining store cleanliness and organization to provide a welcoming environment.
- Worked in the kitchen adhering to food safety regulations
- Assisted customers when needed
- worked well with fellow employees
Education
Associate of Science - Liberal Arts And Sciences
Century College
White Bear Lake, MN04-2025
High School Diploma -
Chisago Lakes High School
Lindstrom, MN05-2020
Skills
- I'm punctual
- I am good with people
- I'm flexible
- willingness to learn
- communication
Timeline
Starbucks, Barista
Starbucks
10.2022 - Current
Front of Store Worker/Kitchen Staff Member
Kwik Trip
06.2021 - 09.2021
Shift Leader
Dairy Queen Grill & Chill
03.2018 - 09.2022
Associate of Science - Liberal Arts And Sciences
Century College
High School Diploma -
Chisago Lakes High School