Julia Johnson
Wayzata
Summary
Dynamic and results-oriented professional with a proven track record at Perspire Sauna Studio, enhancing client relationships and streamlining operations. Co-founded Fire Fighters for Healing Teen Group, significantly boosting community engagement. Skilled in multitasking and verbal communication, adept at fostering teamwork and collaboration. Demonstrates a positive attitude and dedication, driving success in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Management Assistant
Perspire Sauna Studio
06.2024 - Current
- Fostered strong relationships with clients by providing exceptional customer service during interactions both in-person and via phone or email correspondence.
- Contributed to a positive work environment with excellent interpersonal skills and an ability to resolve conflicts effectively when necessary.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Volunteered to help with special projects of varying degrees of complexity.
Live-Out Nanny
Multiple Families
06.2023 - 09.2024
- Transported children safely to school events, doctor appointments, extracurricular activities using proper car seat protocols.
- Provided consistent discipline according to parental guidelines while respecting individual child''s needs.
- Managed daily schedules for children, including meals, playtime, homework assistance, and bedtime routines.
- Assisted with light housekeeping duties as well as running errands.
Fire Fighters for Healing Teen Group Co-Founder
Fire Fighters for Healing
01.2020 - 06.2022
- Coordinated large-scale events involving multiple teams of volunteers, resulting in successful fundraisers and community outreach initiatives.
- Worked with leadership staff and special committees to define volunteer mission and set standards.
- Increased awareness of the organization''s mission by creating promotional materials highlighting the impact of volunteer efforts.
- Served as a liaison between volunteers and senior leadership, ensuring open lines of communication and promoting a transparent environment where concerns could be addressed promptly.
Front of House Wait Staff Member
The Grocer's Table
10.2020 - 11.2021
- Enhanced customer satisfaction by providing timely and efficient service in a fast-paced environment.
- Assisted in training new hires, sharing best practices for efficient performance within the front-of-house team.
- Led by example and maintained a professional demeanor at all times, setting a positive tone for the entire front-of-house team.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Education
Bachelor of Arts - Psychology And Marketing
University of Denver
Denver, CO06-2026
High School Diploma -
Orono High School
Orono, MN06-2022
Skills
- Scheduling appointments
- Positive attitude
- Customer service
- Verbal and written communication
- Dedicated team player
- Professional and mature
- Client interaction
- Teamwork and collaboration
- Multitasking
- Program publicity
Timeline
Management Assistant
Perspire Sauna Studio
06.2024 - Current
Live-Out Nanny
Multiple Families
06.2023 - 09.2024
Front of House Wait Staff Member
The Grocer's Table
10.2020 - 11.2021
Fire Fighters for Healing Teen Group Co-Founder
Fire Fighters for Healing
01.2020 - 06.2022
Bachelor of Arts - Psychology And Marketing
University of Denver
High School Diploma -
Orono High School
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