Summary
Work History
Education
Skills
Accomplishments
Timeline
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Julia Statz

Julia Statz

Maple Grove

Summary

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support to further the prosperity of the company. Proficient in utilizing customer service best practices to strengthen the passion for serving others by valuing each customer first and foremost.

Work History

Customer Service Representative

Sky Zone Trampoline Park
06.2024 - 08.2024


  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts with empathy.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs, enhancing customer satisfaction.
  • Performed housekeeping during closing shift.
  • Supervised children during games on the court.

Education

High School Diploma -

Homeschool
05-2024

Skills

  • Active listening
  • Communication
  • Coordination
  • Critical thinking
  • Customer service & relations
  • Detail-orientation
  • Empathy
  • Selflessness
  • Trustworthiness

Accomplishments

  • Participated in MMTA Honors Concert as finalist (2019, 2021, 2022)
  • Took 2nd place in 2023 community 5K

Timeline

Customer Service Representative

Sky Zone Trampoline Park
06.2024 - 08.2024

High School Diploma -

Homeschool
Julia Statz