Julia (Julie) Brown

• Built personal relationships with guests to promote positive experiences.
• Facilitated memorable experiences for diverse groups by tailoring presentations to cater to different age groups, cultural backgrounds, and language abilities.
• Worked collaboratively with team members to develop innovative strategies for improving overall tour quality and visitor satisfaction.
• Ensured timely departures and arrivals by strictly adhering to schedules while remaining flexible enough to accommodate unforeseen circumstances or special requests from guests.
• Increased customer satisfaction through attentive listening and personalized tour adjustments based on group interests.

Bagged, tagged and placed product efficiently in warehouse bins

Packed custom product in shipping cartons per customers’ instructions. For un-instructed shipments, efficient use of packing resources while considering integrity of product on arrival as well as weight.

Kept work area neat and labeled.

Assisted Wellness manager in ordering per customer requests and normal inventory needs. Received and processed orders assuring accuracy and integrity of products. Answered customers’ questions regarding products.

Cashiered and assisted customers to locate products.