Summary
Overview
Work History
Education
Skills
Timeline
Generic

Julie Hauer

Roseville

Summary

Dedicated Patient Care Technician with extensive experience at Allina Health, Abbot Northwestern Hospital, excelling in mental and behavioral health services. Demonstrated expertise in electronic charting and patient care quality, alongside a compassionate approach to patient support. Achieved significant improvements in patient satisfaction and efficiency in healthcare delivery through proactive teamwork and empathetic patient interactions.

Overview

41
41
years of professional experience

Work History

PCT, Patient Care Technician

Allina Health, Abbot Northwestern Hospital
01.1984 - 10.2024

Mental Health, Behavior Health Services, station 37, 39, 47, and 48

ECT, vacation coverage

Responsibilities:

*phone duties

*unlocking secured doors

*patient charges

*chart and health records management

*discharges

*scheduling ECT treatments

  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.

Education

St Paul Technical Vocational Institute
St. Paul, Minnesota
07-1977

Skills

  • CPR certification
  • Patient observation
  • Infection control standards
  • Specimen collection
  • Feeding assistance
  • Adaptable
  • Professional bedside manner
  • Patient services
  • Data collection
  • Mobility assistance
  • Clinical training
  • Information protection
  • Emotional support
  • Healthy meal preparation
  • Medical equipment operation
  • Active listening
  • Compassionate care
  • Team collaboration
  • Safety protocols
  • Patient advocacy
  • Patient hygiene management
  • Restocking supplies
  • Patient assistance
  • HIPAA compliance
  • Empathy and compassionate care
  • Attention to detail
  • Calm under stress
  • Medical terminology knowledge
  • Patient care
  • Electronic charting
  • Patient care quality
  • Emotional and social support
  • Responding to emergencies
  • Client documentation
  • Patient care technician/assistant
  • Supporting personal needs
  • Clinical documentation
  • Electronic recordkeeping
  • Room cleaning and restocking
  • Transporting patients
  • Medical terminology
  • Supply restocking

Timeline

PCT, Patient Care Technician

Allina Health, Abbot Northwestern Hospital
01.1984 - 10.2024

St Paul Technical Vocational Institute
Julie Hauer