Julie Loftus
Dundas
Overview
21
21
years of professional experience
Work History
Director of Sales- Western Division
Aurora Pharmaceutical
12.2020 - Current
- Enhanced customer satisfaction levels by addressing concerns promptly and providing tailored solutions.
- Achieved regional sales targets through effective territory management and relationship building with key clients.
- Increased sales revenue by developing and implementing strategic plans and setting performance goals for the sales team.
- Launched new products successfully into the market, coordinating marketing initiatives and comprehensive sales campaigns.
- Established strong partnerships with industry influencers to expand brand recognition and drive business growth.
- Managed team of sales representatives, providing guidance, coaching and support.
- Developed high-performing sales teams through targeted recruitment, training, mentoring, and coaching activities.
- Analyzed market trends to identify opportunities for product expansion, leading to increased revenue streams.
- Managed complex negotiations with key accounts resulting in long-term contracts that bolstered annual revenue figures significantly.
- Established pricing strategies to maintain competitive pricing and maximize profits.
- Negotiated favorable contract terms with suppliers, optimizing profit margins while maintaining product quality standards.
- Collaborated with marketing teams to help sales campaigns reach target audiences.
- Collaborated cross-functionally to optimize end-to-end sales processes, from prospecting through post-sales support services.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Built relationships with customers and community to establish long-term business growth.
- Managed accounts to retain existing relationships and grow share of business.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Prepared sales presentations for clients showing success and credibility of products.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
Inside Sales Coordinator
Miller Vet Supply
06.2019 - 12.2020
- Processed customer orders and resolved questions and concerns regarding products, pricing and availability.
- Followed up with customers by phone and email to resolve issues quickly and answer questions.
- Engaged clients through effective communication and interpersonal skills, which helped to develop lasting relationships.
- Coordinated with warehouse department to pull products for customers.
- Increased customer satisfaction by promptly addressing inquiries and providing accurate product information.
- Managed the processing of sales orders, ensuring accuracy and timeliness from placement to delivery.
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Researched customer issues and implemented solutions that proved to be efficient and effective.
- Coordinated logistics for trade shows and events, increasing brand visibility within target markets.
- Identified prospective customers using business directories and leads from existing clients.
- Used CRM software to maintain detailed contact logs and account records.
Inside Sales Representative
MWI Animal Health- AmerisourceBergen
06.2009 - 06.2019
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Managed friendly and professional customer interactions.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
- Developed strategic relationships with existing customers by learning preferences and managing regular communications.
- Exceeded monthly quotas consistently by employing persuasive sales techniques and leveraging in-depth product knowledge.
- Streamlined sales process efficiency by maintaining accurate records of client interactions in CRM systems, ensuring seamless followup.
- Negotiated prices and terms of sales with potential customers to reach mutually beneficial agreement.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
DEA Controlled Drugs Specialist- Sales Trainer
Fort Dodge Animal Health
06.2004 - 06.2009
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
- Developed training materials to enhance staff proficiency and productivity.
- Led quality assurance efforts, maintaining high standards for all products and services.
- Generated reports detailing findings and recommendations.
Skills
- Sales training and leadership
- Revenue growth
- Sales funnel management
- Deal closing
- Sales team training
- Pipeline development
- Sales team motivation
- Sales coaching
- Key account targeting
- Sales presentations
- Client relationship management
- Vendor management
- Sales strategy development
- Competitive analysis
- Sales reporting
- Cold calling
- Client acquisition
- Sales leadership and training
- Decision-making
Timeline
Director of Sales- Western Division
Aurora Pharmaceutical
12.2020 - Current
Inside Sales Coordinator
Miller Vet Supply
06.2019 - 12.2020
Inside Sales Representative
MWI Animal Health- AmerisourceBergen
06.2009 - 06.2019
DEA Controlled Drugs Specialist- Sales Trainer
Fort Dodge Animal Health
06.2004 - 06.2009