Summary
Overview
Work History
Education
Skills
Timeline
Generic

Julie Thimmesch

Lake City,Mn

Summary

Dynamic and dependable professional with a proven track record at Family Dollar, excelling in customer service and teamwork. Recognized for enhancing customer satisfaction through effective problem-solving and communication skills. Adept at multitasking in fast-paced environments, consistently delivering exceptional results while maintaining a positive attitude.

Overview

18
18
years of professional experience

Work History

ASM

Family Dollar
11.2020 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Managed time efficiently in order to complete all tasks within deadlines.

CSR

J&J Liquor
01.2020 - 02.2021
  • Managed customer inquiries and resolved issues efficiently to enhance satisfaction.

Opening Server

Cracker Barrel
10.2015 - 11.2015
  • Delivered exceptional customer service, ensuring satisfaction and repeat business.
  • Managed multi-tasking in fast-paced environment, enhancing workflow efficiency.
  • Trained new servers on menu knowledge and service standards to improve team performance.
  • Collaborated with kitchen staff to ensure timely food delivery and quality control.
  • Resolved customer complaints promptly, maintaining positive dining experiences.

ASM, Opening Server

IHOP
08.2007 - 06.2015
  • Delivered exceptional customer service by anticipating guest needs and preferences.
  • Coordinated efficient table management to optimize seating and minimize wait times.
  • Trained and mentored new staff on menu details, service protocols, and operational standards.
  • Streamlined order processing using point-of-sale systems to enhance accuracy and speed.
  • Resolved guest complaints promptly to maintain high levels of satisfaction and loyalty.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery for all orders.
  • Executed daily inventory checks to manage supplies effectively and reduce waste.
  • Implemented best practices for sanitation and safety compliance in dining areas.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.

Education

High School Diploma -

Osseo Sr Highschool
Osseo, MN

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Dependable and responsible
  • Multitasking Abilities
  • Excellent communication
  • Critical thinking
  • Organizational skills
  • Calm under pressure
  • Active listening

Timeline

ASM

Family Dollar
11.2020 - Current

CSR

J&J Liquor
01.2020 - 02.2021

Opening Server

Cracker Barrel
10.2015 - 11.2015

ASM, Opening Server

IHOP
08.2007 - 06.2015

High School Diploma -

Osseo Sr Highschool

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Julie Thimmesch