Summary
Overview
Work History
Education
Skills
Community Service
Timeline
Generic

Julie Thorud

Minneapolis

Summary

Branch manager with exceptional drive and dedication to accomplishing business objectives and exceeding customer expectations. Several year history of success in the field.

Overview

9
9
years of professional experience

Work History

Branch Manager

BLAZE CREDIT UNION
Eden Prairie
01.2022 - Current
  • Responsible for the day to day management of the branch ensuring that all members are given the very best service and my team members are enhancing their financial situation on a daily basis.
  • Analyze member’s finances and review credit reports to determine the options that are in their best interest and assist them with their financial success.
  • Responsible for the opening and closing of the branch each day including balancing drawers, TCR’s and the Vault and securing the branch on a daily basis.
  • Coach our staff to help them achieve their monthly goals as well as the branches monthly goals and to assist them with providing high quality service to our members.
  • Maintain and conduct all one-on-ones and annual reviews on a monthly / yearly basis.
  • Motivate and lead employees and continue to help them grow and develop within our organization.
  • Analyze each members’ Member Financial Summary to help determine the very best options for them and provide them with high quality recommendations to help better their financial life.

Branch Manager

TOPLINE FINANCIAL CREDIT UNION
Como Park
03.2020 - 01.2022
  • Analyze members’ financial situation and credit report to determine the options that are in their best interest and assist them with their financial success.
  • Responsible for opening and closing the branch, including balancing the branch and securing our office on a daily basis.
  • Manage the performance of the Como Park Branch and its team members on a daily basis ensuring that our branch is successful in meeting the financial needs of our members.
  • Train and coach our staff to achieve our monthly goals and provide quality service to our members.
  • Motivate and lead employees and continue to help them grow and develop within our organization.

Member Advisor II

AFFINITY PLUS FEDERAL CREDIT UNION
New Hope
09.2017 - 02.2020
  • Partnering with members to establish a positive relationship and assist them with their personal financial goals.
  • Open new membership accounts including Savings, Checking, CD’s and Retirement Accounts.
  • Approve and originate all loan types including all Consumer Loans, Personal Loans and Home Equity Loans.
  • Balance and maintain personal cash drawer and branch vault.
  • Analyze members’ financial situation and goals to determine options that are in their best interest and assist them with their financial success.

Member Service Specialist

CITY & COUNTY FEDERAL CREDIT UNION
Saint Paul
09.2016 - 09.2017
  • Assisted our members with their financial needs including opening new Savings, Checking accounts, CD’s and Retirement accounts.
  • Processed and underwrote new applications for Personal loans, Lines of credit, Vehicle loans and Home Equity Loans.

Education

Associates degree - Sales and Marketing

ANOKA-HENNEPIN TECHNICAL COLLEGE
Anoka, MN

Skills

  • Motivate and Lead Teams
  • Extensive Management Experience
  • Employee Engagement
  • Proven Increased Production
  • Exceptional Customer Service
  • Proficient in Microsoft Office
  • Community Relations
  • Cross-Organizational Presentation Skills
  • Creative Project Management Skills

Community Service

  • Headed six annual corporate March of Dimes campaigns
  • Involved in six annual company United Way campaigns
  • Co-Chair for the annual Red Knights Firefighters Motorcycle Clubs Cancer Benefit for 'Firefighters fighting cancer'

Timeline

Branch Manager

BLAZE CREDIT UNION
01.2022 - Current

Branch Manager

TOPLINE FINANCIAL CREDIT UNION
03.2020 - 01.2022

Member Advisor II

AFFINITY PLUS FEDERAL CREDIT UNION
09.2017 - 02.2020

Member Service Specialist

CITY & COUNTY FEDERAL CREDIT UNION
09.2016 - 09.2017

Associates degree - Sales and Marketing

ANOKA-HENNEPIN TECHNICAL COLLEGE

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Julie Thorud