Julieta Duarte
Austin
Summary
Dynamic professional with a proven track record in client service and nail artistry. Excelled in customer education and nail extensions, enhancing salon revenue and client satisfaction. Skilled in active listening and client consultations, fostering strong relationships and a loyal clientele. Achieved significant improvements in service quality and efficiency across diverse roles. Energetic Manicurist bringing 5 years as experience as collaborative and responsible team player. Consistently requested by patrons due to level of care, precision and attention to comfort. Skilled in acrylic, gel and natural nail care techniques.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Licensed Nail Technician
Self-employeed
10.2020 - Current
- Maintained a clean and sanitary work environment, ensuring compliance with state regulations and promoting client safety.
- Accommodated walk-in customers effectively without disrupting pre-scheduled appointments by multitasking between tasks efficiently.
- Continuously expanded professional knowledge by attending industry workshops, staying current on the latest trends in nail care and design.
- Increased salon revenue with exceptional nail artistry skills, offering clients a wide range of creative designs and techniques.
- Established loyal clientele through excellent customer service, listening attentively to preferences and addressing concerns promptly.
- Performed thorough consultations with new clients to assess their individual needs and preferences before beginning any procedures or treatment plans.
- Enhanced client satisfaction by providing high-quality manicures and pedicures, adhering to industry standards and best practices.
- Educated clients on proper nail care techniques, recommending appropriate at-home maintenance products for long-lasting results.
- Oversaw schedule to manage appointments of new and existing clients.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Registered customer information on database to enable tracking history and maintain accurate records.
Food Service Worker
Mayo Clinic
05.2020 - 08.2020
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
Certified Nursing Assistant
Primrose Retirement Community
11.2018 - 07.2020
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
Education
Certification - Advanced Practice Esthetician
Nova Academy of Cosmetology
Rochester, MN07.2022
Certification - Nail Technician
Nova Academy of Cosmetology
Rochester, MN10.2020
High School Diploma -
Austin Senior High School
Austin, MN06.2019
Skills
- Nail Extensions
- Client consultation
- Acrylic Application
- Customer Service
- Customer Education
- Nail art techniques
- Detail Oriented
- Personnel Scheduling
- Active Listening
- Payment Processing
- Cash Handling
- Client Service Records
Websites
Certification
- Advanced Gel Art, Valentino Beauty Pure - June 2023
Languages
Spanish
Native or Bilingual
Timeline
Licensed Nail Technician
Self-employeed
10.2020 - Current
Food Service Worker
Mayo Clinic
05.2020 - 08.2020
Certified Nursing Assistant
Primrose Retirement Community
11.2018 - 07.2020
Certification - Advanced Practice Esthetician
Nova Academy of Cosmetology
Certification - Nail Technician
Nova Academy of Cosmetology
High School Diploma -
Austin Senior High School
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