June Helmberger
Minneapolis
Summary
Customer-focused Food and Beverage Server known for high productivity and efficient task completion. Specialize in order accuracy, maintaining cleanliness standards, and effective communication with kitchen staff. Excel in time management, adaptability, and problem-solving to ensure guest satisfaction and smooth service flow.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Food and Beverage Server and Hostess
Tailgate Sports Cafe
Minneapolis
05.2022 - Current
- Provided exceptional customer service to enhance guest dining experiences.
- Took food and drink orders accurately and efficiently from customers.
- Delivered food and beverages to tables promptly while ensuring quality standards.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Took and processed food and beverage orders efficiently and accurately.
- Provided exceptional customer service in a fast-paced sports cafe environment.
- Collaborated with kitchen staff to ensure timely meal preparation and delivery.
- Maintained cleanliness and organization of dining area and service stations.
- Assisted in training new servers on cafe policies and procedures.
- Resolved customer complaints promptly to enhance overall dining experience.
- Provided exceptional service to high volume of daily customers.
- Followed proper sanitation standards when handling food and beverage items.
- Completed opening and closing checklists to ensure smooth restaurant operations.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Assisted other servers as needed during peak periods or when short-staffed.
- Handled customer complaints in a professional manner while maintaining composure under pressure.
- Checked back with guests to ensure satisfaction with their meals.
- Greeted guests and provided menus.
- Prepared bills and processed credit card payments at the end of each shift.
- Maintained a clean workstation throughout shift, including tables, chairs, floors, walls, refrigerators.
- Suggested food and beverage items to customers based on their preferences.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
- Provided detailed information on menu items, including ingredients and preparation methods.
- Served meals in a timely manner according to established guidelines.
- Processed payments from customers using the POS system.
- Stocked server areas with supplies before, during and after shifts.
- Checked identification to verify minimum age requirements for consumption of alcoholic beverages.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Trained new employees on restaurant procedures and plating techniques.
- Set up tables in between patrons to reduce wait times.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Babysitter
Red Cross
Minneapolis
05.2018 - Current
- Supervised children during activities and ensured safety protocols were followed.
- Planned engaging educational games and activities to promote child development.
- Communicated effectively with parents regarding children's progress and needs.
- Maintained a clean and organized environment for children's play areas.
- Assisted in developing emergency response plans to ensure child safety at all times.
- Responsibly watched children while parents were out.
- Assisting with meals, snacks, and bedtime routines for the children.
- Maintaining a positive attitude while being patient and understanding with the children.
- Completing light housekeeping tasks such as tidying up toys and books.
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
- Establishing trust through consistent communication with both parents and kids.
- Engaging in age-appropriate activities like reading stories or playing games.
Cheer Captain
Southwest High School Competitive Cheer Team
Minneapolis
07.2021 - 05.2025
- Led team practices, ensuring effective choreography and skill development.
- Organized fundraising activities to support team expenses and travel.
- Mentored younger cheerleaders, providing guidance on techniques and routines.
- Evaluated performance techniques, offering constructive feedback to teammates.
- Fostered a positive team culture through collaboration and encouragement.
- Encouraged team spirit, good sportsmanship, and enthusiasm among members of the cheerleading squad.
- Organized fundraising activities for squad expenses such as uniforms or travel costs.
- Mentored younger students interested in joining the squad.
- Taught new cheers and routines to the squad members in an effective manner.
- Organized and led cheerleading squad in practices and performances.
- Assisted with planning for special events such as pep rallies or spirit days.
- Supervised warm-up activities before each performance or competition.
- Provided moral support for teammates when needed.
- Attended all school events to lead the crowd in cheers and chants.
- Attended community service projects to help promote school spirit.
- Organized team bonding activities to foster a positive and supportive team environment.
Education
Associates - Communications
Santa Barbara City College
Santa Barbara, CA06-2027
High School Diploma -
Southwest High School
Minneapolis, MN06-2025
Skills
- Effective communication
- Customer service
- Content creation
- Social media management
- Team collaboration
- Time management
- Conflict resolution
- Guest relations
- Cleaning and sanitizing
- Drinking age verification
- Menu recommendations
- Order accuracy
- Guest satisfaction
- Special event coordination
- POS system operation
- Reservation handling
- Food safety practices
- Food handling safety
- Complaint handling
- Allergy awareness
- Payment processing
- Dining room setup
- Food running
- Guest issue resolution
- Positive and professional
- Check payment processing
- Server training
- Hospitality service expertise
- Take-out service
- Cleanliness standards
Languages
American Sign Language
Limited
English
Native/ Bilingual
Farsi
Limited
Accomplishments
- Named Team Captain of the Southwest competitive cheer team sophomore year of high school
Affiliations
- Competitive cheerleading
- Strength training
- Clothing brand ambassador
Certification
- Red Cross Certified babysitter
- Red Cross Certified in CPR
References
References available upon request.
Timeline
Food and Beverage Server and Hostess
Tailgate Sports Cafe
05.2022 - Current
Cheer Captain
Southwest High School Competitive Cheer Team
07.2021 - 05.2025
Babysitter
Red Cross
05.2018 - Current
Associates - Communications
Santa Barbara City College
High School Diploma -
Southwest High School