Justena Cichy
Milaca
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
8
8
years of professional experience
Work History
Server
Sunshine Depot
10.2023 - Current
- Provided exceptional customer service, ensuring timely order delivery and guest satisfaction.
- Collaborated with kitchen staff to streamline food preparation processes and enhance meal presentation.
- Managed multiple tables efficiently, prioritizing tasks to optimize service flow during peak hours.
- Developed knowledge of menu items, enabling informed recommendations and upselling opportunities for guests.
- Maintained cleanliness and organization of dining area, adhering to health and safety regulations consistently.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Real Estate Agent
Realty ONE Group Choice
10.2022 - Current
- Developed comprehensive marketing strategies, utilizing social media and online platforms to enhance property visibility.
- Implemented CRM systems to manage client interactions, enhancing follow-up processes and relationship building.
- Negotiated, facilitated, and managed real estate transactions.
Cook Manager
Sunshine Depot
04.2018 - Current
- Streamlined inventory management processes for optimal resource utilization.
- Evaluated kitchen workflows to identify areas for improvement in efficiency.
- Managed budgeting and cost control measures for food production expenses.
- Improved team morale by fostering open communication and encouraging professional growth among staff members.
- Consistently met budgetary goals through careful management of food costs and labor expenses.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
Education
High School Diploma -
Big Lake High School
Big Lake, MNSkills
- Customer service
- Order management
- POS system operation
- Inventory management
- Budget control
- Communication skills
- Strong work ethic
- Multitasking and organization
- Effective customer upselling
- Cash handling
- Workflow optimization
- Time management
Timeline
Server
Sunshine Depot
10.2023 - Current
Real Estate Agent
Realty ONE Group Choice
10.2022 - Current
Cook Manager
Sunshine Depot
04.2018 - Current
High School Diploma -
Big Lake High School