Detail-oriented and adaptable professional with a strong background in customer service and sales. Known for effectively addressing customer inquiries and complaints while supporting team performance and operational goals.
Overview
4
4
years of professional experience
Work History
Sales Associate
Menards
Coon Rapids
04.2021 - Current
Trained new associates on store policies and procedures to enhance operational efficiency.
Assisted customers in locating products, addressing inquiries, and providing informed recommendations.
Resolved customer complaints professionally to promote satisfaction and loyalty.
Collaborated with sales team members to achieve collective performance targets.
Ensured cleanliness throughout the store, including floors, windows, and displays.
Restocked shelves promptly to maintain optimal inventory levels.
Education
High School Diploma -
Saint Francis
Saint Francis, MN
06-2021
Skills
Customer service and client support
Visual merchandising and sales strategies
Sales forecasting and inventory control
Microsoft Excel proficiency
Customer relationship management
Problem solving and adaptability
Effective communication skills
Time management techniques
Feedback implementation and analysis
Relationship building and rapport
Affiliations
I played soccer for 10 years and was the goalie.
I have camped a lot with scouts and on my own time.
Accomplishments
My biggest accomplishment that I am proud of is achieving my Eagle Scout rank. It took a lot of growing and learning and a lot of time to get there and I learned skills and morals that I will use for the rest of my life.