Justin Herzberg
Willmar
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Associate
Menards
Willmar, MN
08.2025 - Current
- Assisted customers with product selection and inquiries, enhancing shopping experience.
- Maintained organized merchandise displays, ensuring visibility and accessibility of products.
- Collaborated with team members to restock inventory and manage stock levels effectively.
IT Help Desk Technician
Marcus Construction Co., Inc.
Willmar, MN
09.2023 - 10.2024
- Provided technical support for hardware and software issues, ensuring minimal downtime for staff.
- Assisted in troubleshooting network connectivity problems, enhancing overall team productivity.
- Documented and tracked ticket resolutions using help desk software, improving response times.
- Collaborated with team members to streamline IT support processes, increasing efficiency of service requests.
Ecommerce Associate
Walmart
Willmar, MN
03.2020 - 05.2023
- Curated personalized shopping lists based on client preferences and feedback.
- Utilized inventory management systems to track stock levels and product availability.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
Education
Diploma - Account Technician
Ridgewater College
Willmar, MN05-2026
Associate of Applied Science - Network And System Administration
Ridgewater College
Willmar, MN05-2023
Skills
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Software installation
- Application support
- Recordkeeping
- Bookkeeping
- Data processing
Certification
- CCNA - Cisco Certified Network Associate
Timeline
Sales Associate
Menards
08.2025 - Current
IT Help Desk Technician
Marcus Construction Co., Inc.
09.2023 - 10.2024
Ecommerce Associate
Walmart
03.2020 - 05.2023
Diploma - Account Technician
Ridgewater College
Associate of Applied Science - Network And System Administration
Ridgewater College