Justine Murray
Brooklyn Park
Summary
Dynamic Medical Records and Health Information Technician with proven expertise at Minnesota Urology in ensuring HIPAA compliance and enhancing patient care through meticulous records management. Adept at utilizing EHR systems and fostering teamwork, I consistently improve data integrity and streamline processes, contributing to superior patient outcomes and operational efficiency.
Overview
8
8
years of professional experience
Work History
Medical Records and Health Information Technician
Minnesota Urology
Robbinsdale, MN
09.2024 - Current
- Processed patient medical records with attention to accuracy and confidentiality.
- Utilized electronic health record (EHR) systems for efficient data entry and retrieval.
- Maintained compliance with HIPAA regulations in handling sensitive health information.
- Assisted in training new staff on record-keeping protocols and EHR usage.
- Reviewed and corrected discrepancies in patient documentation for improved data integrity.
- Coordinated with healthcare providers to ensure timely updates of patient information.
- Managed the release of information process, safeguarding sensitive patient data while adhering to legal requirements.
- Enhanced patient care by accurately organizing and maintaining medical records and health information.
- Acted as a liaison between departments, coordinating efforts to achieve efficient interdepartmental communication concerning health information management.
- Assisted healthcare providers with timely access to accurate medical records, contributing to better patient outcomes.
- Ensured compliance with HIPAA regulations through diligent management of confidential patient data.
- Established and maintained strong relationships with external vendors, ensuring smooth operations within the department.
- Collaborated with healthcare professionals to ensure accurate documentation of patient conditions and treatments.
- Implemented electronic health record systems, improving the accessibility and organization of medical documentation.
- Reviewed charts and flagged incomplete or inaccurate information.
- Processed medical records requests from outside providers according to facility, state, and federal law.
Patient Care Technician
DaVita
Robbinsdale, MN
04.2024 - 09.2024
- Assisted with patient monitoring and vital sign assessments.
- Supported nursing staff in administering medications and treatments.
- Documented patient care activities accurately in electronic health records.
- Maintained cleanliness and organization of patient care areas.
- Collaborated with healthcare team to ensure optimal patient outcomes.
- Educated patients on treatment plans and self-care techniques.
- Responded promptly to patient calls, addressing needs efficiently.
- Participated in safety drills and compliance training sessions regularly.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Maintained clean and safe environment to promote patient safety and comfort.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
- Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
Patient Care Technician
Fresenius
Blaine, MN
05.2019 - 04.2024
- Assisted with patient monitoring and vital sign assessments.
- Supported nursing staff in administering medications and treatments.
- Documented patient care activities accurately in electronic health records.
- Maintained cleanliness and organization of patient care areas.
- Collaborated with healthcare team to ensure optimal patient outcomes.
- Educated patients on treatment plans and self-care techniques.
- Responded promptly to patient calls, addressing needs efficiently.
- Participated in safety drills and compliance training sessions regularly.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Maintained clean and safe environment to promote patient safety and comfort.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
- Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
Department Manager
Hobby Lobby
Blaine, MN
03.2018 - 05.2019
- Oversaw daily operations, ensuring efficient workflow and compliance with company standards.
- Trained and mentored staff on product knowledge and customer service best practices.
- Managed inventory levels, optimizing stock placement for improved accessibility and sales.
- Implemented visual merchandising strategies to enhance store presentation and customer engagement.
- Analyzed sales data to identify trends, driving strategic decisions for inventory management.
- Collaborated with upper management to align departmental objectives with overall business strategies.
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
Education
GED -
Coon Rapids Highschool
Coon Rapids, MNSkills
- Quality assurance checks
- HIPAA compliance
- Patient confidentiality
- Clinical documentation
- Adaptability to change
- Records organization
- Information verification
- Health information management
- Customer service
- HIPAA regulations
- Written and verbal communication
- File organization
- Medical terminology understanding
- Data entry
- Medical terminology
- Client relations
- Paperwork processing
- Document scanning
- Inventory coordination
- Records management
- Supply ordering
- Filing systems expertise
- EMR / EHR
- Information retrieval
- New patient chart preparation
- Scanning and imaging software
- Patient inquiries
- Patient data collection
- Work well independently
- Electronic medical records handling
- Medical record safeguarding
- Record maintenance
- Release of information paperwork
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Multitasking
- Reliability
- Excellent communication
- Critical thinking
- Troubleshooting abilities
Timeline
Medical Records and Health Information Technician
Minnesota Urology
09.2024 - Current
Patient Care Technician
DaVita
04.2024 - 09.2024
Patient Care Technician
Fresenius
05.2019 - 04.2024
Department Manager
Hobby Lobby
03.2018 - 05.2019
GED -
Coon Rapids Highschool