Ka Zoua Thao
Minneapolis
Summary
Motivated Human Resource Management student seeking an entry-level HR or administrative role. Brings experience in data entry, documentation, client interaction, and compliance support, with a strong commitment to professionalism and organizational accuracy.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Admin Assistant Service (Internship)
Hmong American Partnership
08.2025 - Current
- Assist with administrative tasks such as filing, scheduling, and data entry
- Support client service departments with record keeping and communication.
- Maintain confidentiality and professionalism when handling sensitive information.
- Greet and assist clients, providing a welcoming and supportive environment.
- Strengthen organizational and multitasking skills in a nonprofit, multicultural setting.
- Coordinated scheduling for meetings, ensuring efficient use of time and resources.
- Managed correspondence, filtering communications to prioritize urgent issues.
Travel CNA
Grape Tree Staffing
06.2024 - Current
- I am adaptable and compassionate and have clinical expertise.
- Quickly adapt to new routines and communicate effectively with local healthcare teams.
- Provided direct patient care, ensuring comfort and safety in various healthcare settings.
- Assisted with daily living activities, promoting independence and dignity among patients.
CNA
Mother Of Mercy
04.2023 - 06.2024
- Responsibilities include transporting, bathing, feeding hospital patients, and stocking medical supplies.
- Charting accuracy of patient information.
- CNAs work diligently on the ground to enhance patient outcomes and ensure a high standard of care
- Provided compassionate care to residents, ensuring comfort and dignity in daily activities.
- Assisted nursing staff with patient assessments and documentation, enhancing workflow efficiency.
Host/sever
Granite City Food & Brewery
01.2023 - 05.2024
- Help out with Cashier, sales food, stocking, and backroom
- Adapting fast to a new environment and engaging with customers
- Welcomed guests and managed seating arrangements for optimal flow and guest satisfaction.
- Coordinated reservations and ensured accurate communication with staff to enhance operational efficiency.
Style
Target
10.2022 - 01.2023
- Engaging with customers and providing service
- Have knowledge of clothing products
- Filling and back-stocking products.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Bakerywrapper
Costco
02.2021 - 05.2022
- Wraps and packages baked goods by hand or with a wrapping machine
- Engaged with customers and provided service
- Wrapped bakery items for display, ensuring compliance with safety and quality standards.
- Organized and maintained cleanliness of packaging area to enhance efficiency.
Crew Member
Chipotle
04.2019 - 04.2020
- Prepare food and ingredients early in the morning (7 am)
- Adapt to fast movement pace/ engaging with customers
- Provided exceptional customer service in fast-paced environment, ensuring customer satisfaction and repeat business.
- Trained new crew members on procedures and customer service techniques.
- Supervised daily operations, ensuring adherence to safety and quality standards.
Education
Bachelor of Arts - HR Management
Metropolitan State University
06.2026
TMA course
Hennepin Technical College
12.2024
CNA course
American Red Cross
09.2021
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Patrick Henry High School
Minneapolis, MN06.2020
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Multitasking
- Confidential information handling
- Organization & attention to detail
Certification
- CNA - Certified Nurse Assistant
- TMA - Certified Medication Technician
Languages
Hmong
Full Professional
Timeline
Admin Assistant Service (Internship)
Hmong American Partnership
08.2025 - Current
Travel CNA
Grape Tree Staffing
06.2024 - Current
CNA
Mother Of Mercy
04.2023 - 06.2024
Host/sever
Granite City Food & Brewery
01.2023 - 05.2024
Style
Target
10.2022 - 01.2023
Bakerywrapper
Costco
02.2021 - 05.2022
Crew Member
Chipotle
04.2019 - 04.2020
TMA course
Hennepin Technical College
CNA course
American Red Cross
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Patrick Henry High School
Bachelor of Arts - HR Management
Metropolitan State University
INTEREST
Quick learner, Leadership, Communication, Photography/Photoshop (2 Semesters), Self-motivated, Time management, Honest, Organized
AWARDS & HONORS
A Honor roll (4 quarters) Months 2016, B Honor Roll (8 quarters) Month 2017-2018, Hardworking award Month 2014, Fluent in Hmong platinum Month 2018.