Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Kailey Rapp

Lake Elmo

Summary

Dynamic and results-driven professional with experience at Walmart, excelling in customer service and complaint resolution. Proven ability to enhance store presentation and optimize product placement. Skilled in teamwork and complex problem-solving, consistently achieving goals while maintaining high standards of quality assurance. Committed to continuous learning and innovation in retail operations.

Overview

2
2
years of professional experience

Work History

Seasonal Team Associate

Walmart
04.2025 - Current

Being a Seasonal TA has the primary responsibility of managing anything within the store outdoor and garden supplies, managing toys and managing our season(primally holiday items) based products that cycle through the store. Responsibilities for managing these departments include providing customer assistance to guests on the on the main floor of the Walmart, cleaning and organizing the various departments to look presentable as well as easy to shop through for customers. When needed I am excepted to work on any product freight and ensure the new items are stocked on the floor, as well as working any overstock as products sell and any extra can take its place. I also have experience in using company provided tools to work on any price changes within the store as needed as well as unlocking our various locked cases for customers.

Apparel Team Associate

Walmart
09.2023 - 04.2025

Being an Apparel TA primarily included managing the store fitting rooms for customers as well as processing items returned from the store customer service and making sure those items are returned to their floor locations if they are able too. When finished with processing returns other responsibilities include unlocking baby formula and monitors for customers in locked cases, folding any untidy clothes on the main floor and when needed completing any product freight and and completing price changes when they are available. On occasions I would also be responsible for setting up new aisle locations for new products or products who's prices changed.

Education

Stillwater Area Highschool
Oak Park Heights, MN

Skills

  • Meeting facilitation
  • Cleaning
  • Complaint resolution
  • Complex Problem-solving
  • Staff education and training
  • Materials staging
  • Teamwork and collaboration
  • Creativity and innovation
  • Willingness to learn
  • Goal setting and achievement
  • Quality assurance
  • Task prioritization
  • Customer service
  • Call center operations
  • Product knowledge

Languages

English
Native or Bilingual

Interests

  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • Crafting and DIY Projects
  • Drawing and Painting
  • Gardening
  • Knitting and Crocheting
  • Animal Care
  • Genealogy
  • Volunteering at local animal shelters and rescue organizations
  • Digital Art and Animation
  • Animal Welfare Advocacy
  • Growing herbs, vegetables, or fruits in home gardens
  • Video Gaming

Timeline

Seasonal Team Associate

Walmart
04.2025 - Current

Apparel Team Associate

Walmart
09.2023 - 04.2025

Stillwater Area Highschool
Kailey Rapp