Summary
Overview
Work History
Education
Skills
Volunteer
Timeline
Generic

Kaitlyn Tompkins

Mora

Summary

Dynamic professional passionate about fostering relationships and enhancing customer satisfaction, underpinned by a strong commitment to integrity. Over three years of experience in customer service, complemented by one year in sales, demonstrates a proven ability to drive results and exceed expectations. Recognized leadership capabilities through multiple offers for leadership roles reflect high performance and dedication. Proficient in computer and database skills acquired through academic and volunteer experiences, consistently striving to elevate the customer experience while contributing as a valuable team member.

Overview

3
3
years of professional experience

Work History

Direct Support Professional

Volunteers of America Minnesota
06.2025 - Current
  • Assisted individuals with daily living activities to promote independence and enhance quality of life.
  • Developed personalized care plans in collaboration with clients and families to meet individual needs.
  • Monitored client progress, reporting changes in behavior or health to appropriate team members.

Sales and Logistics Senior Associate

Harbor Freight Tools
Cambridge, Minnesota
05.2023 - 06.2025
  • Facilitated team growth by conducting assessments, setting goals, and organizing training workshops to improve employee satisfaction.
  • Reached exceptional company sales goals.
  • Successfully organized promotional events.
  • Captured, interpreted, and communicated sales and computer data.

Intern

Becklin & Whitney Consulting Engineers
11.2024 - 01.2025
  • Designed construction floor plans with CAD software.
  • Implemented knowledge of structural regulations to design plans.
  • Advanced technological skills.
  • Successfully communicated with clients regarding project details.

Education

Associate Of Applied Arts -

Anoka Ramsey Community College
01.2025

Cambridge-Isanti Highschool
01.2023

Skills

  • Time management
  • Client documentation
  • Customer Service
  • Computer Proficiency
  • Intercultural Competence
  • Action Oriented

Volunteer

Sherburne National Wildlife Refuge Volunteer

Timeline

Direct Support Professional

Volunteers of America Minnesota
06.2025 - Current

Intern

Becklin & Whitney Consulting Engineers
11.2024 - 01.2025

Sales and Logistics Senior Associate

Harbor Freight Tools
05.2023 - 06.2025

Cambridge-Isanti Highschool

Associate Of Applied Arts -

Anoka Ramsey Community College
Kaitlyn Tompkins