Summary
Overview
Work History
Education
Skills
Certification
Timeline
Additional Highlights
Generic

Kaiyah Goldsmith

Minneapolis

Summary

Passionate about travel, customer service, and ensuring passenger safety. Seeking a flight attendant position to create a welcoming, efficient, and safe flying experience for all guests.

Professional hospitality specialist prepared for top-tier service roles. Skilled in delivering exceptional guest experiences with strong emphasis on teamwork and adaptability. Known for reliability, attention to detail, and passion for creating memorable dining experiences. Proficient in high-pressure environments, showcasing excellent communication, problem-solving, and multitasking abilities.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Fine Dining Server

Prime
11.2024 - Current
  • Provide exceptional service in a luxury dining setting, balancing elegance with efficiency
  • Guide guests through menus, make recommendations, and ensure detailed attention to dietary needs
  • Collaborate closely with kitchen and bar staff to ensure seamless service flow
  • Maintain high standards in table presentation, guest communication, and wine/beverage service

Server & Bartender

Ruscello at Nordstrom
02.2023 - 10.2024
  • Delivered high-level customer service in a fast-paced, upscale environment
  • Took orders, served food and drinks, and processed payments using POS system
  • Prepared cocktails and beverages following company standards
  • Trained new servers and collaborated with team to ensure smooth service
  • Maintained cleanliness and followed food safety and alcohol service protocols

Multi-Role Staff: Server, Barista, Prep Cook, Social Media Manager

Amazing Grace Bakery & Café
04.2022 - 10.2022
  • Greeted and served guests, managed to-go and dine-in orders
  • Prepared coffee drinks, prepped ingredients, and maintained kitchen cleanliness
  • Managed café’s social media presence, increased engagement, and responded to customer comments
  • Ensured quality service and efficient operations in both front and back of house

Server

Olive Garden
10.2021 - 10.2021
  • Provided excellent table service and supported team operations during busy shifts
  • Handled customer inquiries, food allergies, and special requests professionally
  • Operated POS system and followed food safety guidelines

Customer Service Representative

Bubbly Paws
03.2021 - 09.2021
  • Assisted pet owners and ensured animal safety and cleanliness
  • Managed check-ins and check-outs, answered questions, and handled payments
  • Responded to emergencies calmly and followed safety procedures

Customer Service Specialist

Bed Bath & Beyond
01.2020 - 02.2021
  • Handled customer inquiries, pricing issues, and online order support
  • Trained new staff and de-escalated customer complaints with professionalism
  • Processed transactions and maintained store cleanliness

Education

General Educational Development (GED) -

Anoka High School
Anoka. MN
06-2020

Skills

  • Exceptional customer service & hospitality
  • Calm under pressure & adaptable in fast-paced environments
  • Food and beverage preparation & safety
  • Fluent in English; basic Spanish phrases
  • Conflict resolution & de-escalation
  • Teamwork & multitasking
  • Childcare & pet care experience
  • Flexible with travel & scheduling
  • Strong work ethic
  • Public speaking
  • Leadership qualities
  • Cultural awareness

Certification

  • ServSafe Certified
  • CPR Trained

Timeline

Fine Dining Server

Prime
11.2024 - Current

Server & Bartender

Ruscello at Nordstrom
02.2023 - 10.2024

Multi-Role Staff: Server, Barista, Prep Cook, Social Media Manager

Amazing Grace Bakery & Café
04.2022 - 10.2022

Server

Olive Garden
10.2021 - 10.2021

Customer Service Representative

Bubbly Paws
03.2021 - 09.2021

Customer Service Specialist

Bed Bath & Beyond
01.2020 - 02.2021

General Educational Development (GED) -

Anoka High School

Additional Highlights

  • Comfortable navigating airports and handling travel logistics
  • Experienced in guest service across multiple industries
  • Known for professionalism, empathy, and strong work ethic
  • Passionate about aviation, safety, and creating memorable guest experiences

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Kaiyah Goldsmith