Kaja Sauer
Kasson
Summary
Adept at navigating complex case scenarios, I excelled in case management and client advocacy at NMDP. My approach, blending problem-solving with compassionate care coordination, led to a significant improvement in case resolution efficiency. My tenure is marked by diligent documentation and a commitment to client empowerment, showcasing my ability to meet and exceed employer expectations.
Overview
6
6
years of professional experience
Work History
Case Manager
NMDP
02.2021 - Current
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Associate Case Manager
NMDP
09.2020 - 02.2021
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Search Advocate
NMDP
03.2019 - 09.2020
- Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
- Delivered friendly service and offered expert support in every interaction.
- Established trusting relationships with clients by maintaining open lines of communication throughout the entire representation process.
- Managed complex caseloads with diligence, prioritizing tasks to ensure timely resolution of cases.
Education
Bachelor of Arts - Biology
University of St. Thomas
Saint Paul, MN05-2016
Skills
- Problem-solving
- Case management
- Time management
- Case documentation
- Care coordination
- Client advocacy
Timeline
Case Manager
NMDP
02.2021 - Current
Associate Case Manager
NMDP
09.2020 - 02.2021
Search Advocate
NMDP
03.2019 - 09.2020
Bachelor of Arts - Biology
University of St. Thomas
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