Kaleb DeWall
Red Wing
Summary
I’ve worked in many different jobs adapting to all the challenges given to me. I am great with computers and Microsoft apps like Word PowerPoint, Teams, and Excel. I am also a hard worker being involved in sports throughout my life has taught me how to work with people and to work hard.
Experienced with beverage service and staff supervision. Utilizes effective team management and customer service skills to create positive dining experience. Track record of maintaining inventory accuracy and training staff to uphold high standards.
Overview
11
11
years of professional experience
Work History
Beverage Supervisor
Treasure Island Resort and Casino
06.2024 - Current
- Worked at Treasure Island Resort and Casino as a Beverage Supervisor
- Led pre-shift huddles with staff to start teams on right foot to expertly handle guests' beverage needs.
- Enhanced customer satisfaction by efficiently managing beverage inventory and ensuring timely beverage service.
- Collaborated with management to develop seasonal menus, incorporating current trends and customer preferences.
- Guided employees through difficult operational and customer relation situations to build independence in future scenarios.
- Created a positive work environment through effective communication practices that fostered teamwork among staff members.
- Spearheaded staff recruitment efforts, selecting skilled candidates who contributed positively to team dynamics and overall business success.
- Managed daily shift operations, contributing to the smooth running of the beverage department and maintaining high levels of customer satisfaction.
- Developed enticing promotions that increased sales and attracted new customers to the establishment.
Summer Worker
Cannon Equipment
06.2022 - 09.2023
- Worked at Cannon Equipment for summer of 2022 and 2023
- Increased production efficiency by assembling components quickly and accurately.
- Enhanced workplace safety by maintaining a clean and organized work area at all times.
- Maintained high-quality standards with thorough inspections of assembled parts.
- Demonstrated a strong work ethic by consistently arriving on time, prepared to begin work immediately, and contributing positively to the team''s overall success.
- Assembled components with minimal supervision, exceeding expected project milestones.
Dish Room Supervisor
Saint John’s University Refectory
08.2021 - 03.2022
- Worked as a Dish room supervisor for Saint John’s University Refectory
- Introduced new cleaning techniques that increased the overall efficiency of the housekeeping department.
- Enhanced guest satisfaction by efficiently managing room assignments and addressing concerns promptly.
- Maintained high standards of guest service with thorough training and supervision of team members.
- Ensured a safe working environment by enforcing strict compliance with safety policies and procedures.
Floor Staff
Red Wing Cinema 8
12.2016 - 07.2021
- Worked as floor staff
- Assisted with store opening and closing procedures, ensuring thorough preparation for each day''s business activities.
- Utilized strong communication skills when interacting with both customers and colleagues, effectively conveying relevant information as necessary for successful daily operations.
- Provided friendly greetings upon customer entry, creating a welcoming atmosphere within the establishment from the outset of each visit.
- Maintained a positive attitude throughout each shift, effectively navigating challenges and fostering a pleasant work environment for both staff and customers.
Lawn Maintainer
Lutheran Social Services
05.2014 - 10.2018
- Worked as lawn maintainer
Education
Bachelor of Arts - Communications, German
Saint John’s University
Collegeville, MN06.2024
High School Graduate -
Red Wing High School
06.2020
Skills
- MAC IOS
- Microsoft Office
- Adobe
- Communicating to people
- Experience with people with disabilities
- Great around people
- Fluent in German
- Ability to learn new things at a fast rate
- Sanitation standards
- Health and safety regulations
- Menu development
- Customer service experience
Languages
German
Limited Working
Timeline
Beverage Supervisor
Treasure Island Resort and Casino
06.2024 - Current
Summer Worker
Cannon Equipment
06.2022 - 09.2023
Dish Room Supervisor
Saint John’s University Refectory
08.2021 - 03.2022
Floor Staff
Red Wing Cinema 8
12.2016 - 07.2021
Lawn Maintainer
Lutheran Social Services
05.2014 - 10.2018
High School Graduate -
Red Wing High School
Bachelor of Arts - Communications, German
Saint John’s University
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