Experienced with building and maintaining strong relationships between pharmacies and healthcare providers. Utilizes effective communication strategies to ensure optimal patient care and medication adherence. Knowledge of pharmacy operations and patient support techniques.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Pharmacy Liaison
North Memorial Outpatient Pharmacy
Robbinsdale, MN
08.2021 - Current
-Filling and packaging of discharge prescriptions, ensuring prompt delivery to patient bedside
-Coordinated efforts among healthcare providers to tackle discharge issues, focusing on insurance concerns, medications costs, available assistance programs for patients and test claims.
-Utilized Epic daily to review patient charts, track discharge timelines, and verify medication orders.
-Monitored Epic discharge queues to proactively identify patients eligible for the Meds-to-Beds program.
-Managed large volumes of data entry, maintaining data integrity and consistency throughout the process.
Pharmacy Technician
North Memorial Outpatient Pharmacy
Robbinsdale, MN
07.2007 - Current
-Ten plus years of experience working as a pharmacy technician in retail setting.
-Experienced in the practical application of assisting pharmacists with clerical jobs including managing cash flow, stocking shelves and managing the flow of supply.
-Data entry of prescription orders and payments.
-Communicated with all customers and staff in a pleasant and professional manners.
-Preparing compounding medications for hospice patients (sublingual tablets)
-Managed pharmacy inventory through proper medication ordering, returns and inter-store transfers. Proficiently processed and dispensed written, oral and electronic prescriptions.
-Appropriately resolved customer issues, complaints and questions.
-Maintained proper pharmacy and general safety procedures and standards, including department cleanliness.
-Maintained proper inventory levels, rotated stock and immediately complied with prescription drug recalls.
Pharmacy Technician
Target Pharmacy
Brooklyn Park, Minnesota
10.2005 - 06.2012
-Maintaining patient profiles.
-Completing cash register transactions.
-Answering phones.
-Billing insurance claim.
-Assisting pharmacists in preparing and bottling medications.
-Provided friendly customer service at prescription drop-off and pick-up counters.
-Maintaining a clean pharmacy.
-Return to stocks.
Education
High School Diploma -
Champlin Park High School
Champlin, MN
01-2006
Skills
Exceptional patient care and interaction
Counting and pouring expertise
Expert understanding of Medicare and Medicaid processes
Great attention to detail and carefulness
Profound ability to multitask in a fast paced environment