Kalley Tietje
Duluth
Summary
I am a proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with a swift capacity to learn and apply new skills. I am committed to leveraging these qualities to drive team success and contribute to organizational growth. With my skills in crisis management and compassionate client care, I could be a valuable asset to any team. Proven ability to implement effective care plans and de-escalation techniques, enhancing patient safety and well-being. Committed to fostering positive relationships within multidisciplinary teams to improve treatment outcomes.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Behavioral Health Technician
Essentia Health-St. Mary's Medical Center
Duluth
05.2023 - Current
- Committed to improving patient and staff experience via my work on the Nursing Practice Council.
- Collaborated with multidisciplinary teams to develop care plans for patients.
- Ensured a safe and supportive environment for all patients in care.
- Assisted in developing individualized treatment plans in collaboration with healthcare professionals.
- Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
- Mentored new Behavioral Health Technicians on best practices when interacting with clients and patients.
- Provided crisis intervention services to patients in need.
- Implemented evidence-based practices, such as dialectical behavioral therapy, when working with clients.
- Identified behaviors that necessitated intervention, and obtained assistance from qualified personnel to complete the intervention.
- Assisted patients in developing individualized goals for recovery and provided ongoing support throughout the process.
- Documented patient progress and maintained accurate records consistently.
Direct Support Professional
Gayle Koop Foster Care
01.2022 - Current
- Assisted disabled clients to support independence and well-being.
- Maintained clean, safe and well-organized patient environment.
- Monitored progress and documented patient health status changes to keep care team updated.
- Administered medication as directed by physician.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Charted on each patient daily.
- Treated clients and families with respect and dignity.
- Assisted with daily living activities, running errands and household chores.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Provided compassionate and patient-focused care to cultivate well-being.
Residential Aide Intern
Expanding Horizons Homes
01.2023 - 05.2023
- Assisted disabled clients to support independence and well-being.
- Worked in five different homes, all that had residents who were experiencing many different mental disorders
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Charted on each patient daily.
- Treated clients and families with respect and dignity.
- Maintained clean, safe and well-organized patient environment.
- Monitored progress and documented patient health status changes to keep care team updated.
- Administered medication as directed by physician.
- Supervised daily activities and provided assistance to staff.
- Developed rapport to create safe and trusting environment for care.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Assisted with daily living activities, running errands and household chores.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Provided compassionate and patient-focused care to cultivate well-being.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Monitored clients' overall health and well-being and noted significant changes.
- Completed regular check-ins and progress report for each client.
- Entrusted to handle confidential and sensitive situations in professional matter.
Food Service Worker
Einsteins Brother's Bagels
01.2021 - 05.2023
- Filled out inventory and production sheets and informed head baker of stock levels.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Greeted customers at counter to fulfill requests and answer questions.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Resolved customer concerns with positive approach and constructive strategies.
Animal Care Technician
Northwoods Humane Society
05.2018 - 09.2021
- Assisted Vet Technicians in examination, blood draws, vaccinations and microchipping
- Restrained animals safely during exams and procedures.
- Educated caregivers and pet owners on animal care, nutrition and disease management.
- Cleaned and disinfected exam areas, surgical equipment and kennels to prevent diseases and control odors.
- Collected, prepared and labeled samples for laboratory testing, culture and microscopic examination.
- Administered medications to animals in treatment and documented changes in condition.
Student Research Lab Assistant
College Of St. Scholastica
06.2021 - 08.2021
- Documented experimental data and completed reports.
- Performed statistical, qualitative and quantitative analysis.
- Gathered, arranged and corrected research data to create representative graphs and charts highlighting results for presentations.
- Demonstrated strong writing skills to generate original correspondence and reports.
- Prepared materials for reports, presentations and submission to peer-reviewed journal publications.
- Developed fact sheets, graphs and tables to analyze and summarize survey data.
Pharmacy Cashier
Wyoming Drug
04.2017 - 08.2019
- Registered customer purchases on assigned cash register, collected cash and distributed change, processing voids, returns, rain checks, refunds and exchanges.
- Enforced compliance with state and local laws regarding regulated products such as prescription drugs, over-the-counter items with purchase limits, alcoholic beverages and tobacco products.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Conducted inventory counts by adding each item in stock and documenting in system.
Education
Bachelor of Arts - Psychology
College of Saint Scholastica
Duluth, MN05.2023
Skills
- First Aid Certification
- Compassionate Client Care
- Developmental Disabilities
- Medication Administration
- Care Plan Assessment
- Charting and Documentation
- Mental Health Experience
- Dialectical behavior therapy
- Patient documentation
- Crisis intervention
- De-escalation techniques
- Effective communication
Certification
First Aid and CPR certification
Timeline
Behavioral Health Technician
Essentia Health-St. Mary's Medical Center
05.2023 - Current
Residential Aide Intern
Expanding Horizons Homes
01.2023 - 05.2023
Direct Support Professional
Gayle Koop Foster Care
01.2022 - Current
Student Research Lab Assistant
College Of St. Scholastica
06.2021 - 08.2021
Food Service Worker
Einsteins Brother's Bagels
01.2021 - 05.2023
Animal Care Technician
Northwoods Humane Society
05.2018 - 09.2021
Pharmacy Cashier
Wyoming Drug
04.2017 - 08.2019
Bachelor of Arts - Psychology
College of Saint Scholastica