Karina Salewski
Crystal`
Summary
Reliable and detail-oriented professional with extensive experience in order processing and customer service. Skilled in managing complex orders and resolving discrepancies. Eager to leverage strong teamwork and communication abilities to enhance customer experiences and streamline operations. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Order and Equipment Specialist
US Foods Culinary Equipment
Plymouth
10.2018 - Current
- Responded to customer inquiries regarding order status and shipment tracking details.
- Provided support to other departments within the organization as required.
- Participated in team meetings to discuss current projects or workflow processes.
- Assisted customers with changes or cancellations to existing orders when necessary.
- Researched discrepancies between customer purchase orders and invoices.
- Maintained accurate records of all orders entered into the system.
- Attended training sessions related to company policy updates or new software applications.
- Investigated any issues that arose during the order entry process in a timely manner.
- Verified product availability, pricing, and shipping information prior to order entry.
- Monitored and tracked customer orders to meet lead times and drive on-time delivery.
- Reviewed customer requests, resolved questions and defined specifications before completing orders.
- Drove customer feedback to deliver information to management for corrective action.
- Communicated effectively with customers regarding quote status, changes, or additional information required.
- Assisted sales teams by preparing quotations for prospective clients.
- Reviewed customer requests and provided competitive quotes in a timely manner.
- Created accurate and complete cost estimates for customers based on their specifications.
- Identified opportunities for cost savings while providing quality service to clients.
- Researched new products available in the market that could improve operations efficiency.
Motel Manager
White Tail Inn
Hill City
2018 - Current
- Managed guest experience by addressing feedback and resolving complaints promptly.
- Coordinated facility maintenance to uphold high standards of safety and cleanliness.
- Transported dirty linen from the rooms to laundry area for cleaning.
- Disinfected surfaces using appropriate chemicals in accordance with established procedures.
- Provided prompt service when responding to calls from guests requesting additional housekeeping services.
- Swept and mopped floors, dusted furniture and vacuumed carpets in all guest rooms.
- Replenished amenities such as coffee, shampoo and other items.
- Inspected vacated rooms for damage or missing items.
- Responded to guest requests or complaints promptly and courteously.
- Reported maintenance issues to supervisor immediately.
- Changed bed linens and made beds according to motel standards.
- Ensured that all areas were tidy before leaving the room after cleaning.
- Removed trash from public areas of hotel premises regularly.
- Restocked supplies in guest rooms upon request.
- Stocked bathroom supplies such as towels, toilet paper and soap.
- Communicated with customers about requests for additional supplies or cleaning services.
Host/Server
Pub 42
New Hope
2016 - 2018
- Welcomed guests upon arrival, ensuring a friendly and inviting atmosphere.
- Coordinated seating arrangements to optimize flow and guest experience.
- Managed waitlist efficiently, communicating estimated wait times to guests.
- Assisted in training new hosts on company policies and customer service standards.
- Organized and maintained reservation books to track guest bookings accurately.
- Monitored dining area to ensure cleanliness and prompt attention to guest needs.
- Maintained knowledge of menu items to assist guests with inquiries and recommendations.
- Demonstrated flexibility by adjusting seating based on group sizes and special requests.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Delivered food orders promptly and courteously.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Checked food before serving it to customers.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Explained menu items, describing ingredients and cooking methods upon request.
- Set up tables in between patrons to reduce wait times.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
Front Desk Receptionist
Lundstrum Performing Arts
Minneapolis
2015 - 2017
- Handled incoming inquiries in a professional manner, enhancing overall customer service experience.
- Organized and maintained an orderly reception area, creating a welcoming environment for guests.
- Coordinated communication between departments, facilitating timely response to client needs.
- Processed incoming mail and packages, ensuring proper distribution to relevant personnel.
- Collaborated with other departments to ensure successful completion of projects on time and within budget.
- Assisted customers with purchases by sharing merchandise and pricing information.
- Handled credit cards and cash to accurately process payments at point of sale.
- Attached buttons, zippers, hooks and other fasteners onto garments.
- Repaired garments and corrected construction mistakes by hand-sewing proficiently.
Server/Bartender/Host
Ruby Tuesday Restaurant
Plymouth
2014 - 2016
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Provided excellent customer service by anticipating customer needs.
- Managed incoming calls during busy shifts.
- Took reservations over phone and in person.
- Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
- Developed good working relationships with fellow employees through effective communication.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Stocked ice bins and coolers as needed throughout shift.
- Collected and organized daily till totals and tips.
Crew Member
McDonald's
Golden Valley
2011 - 2014
- Assisted in food preparation by assembling ingredients and ensuring cleanliness of work areas.
- Executed cash handling procedures accurately while processing customer transactions.
- Collaborated with team members to improve service efficiency during peak hours.
- Provided support in training new crew members on operational procedures and customer service standards.
- Managed cleaning tasks during shifts, including restocking supplies and sanitizing surfaces.
- Executed drive-thru operations efficiently to maximize customer satisfaction.
- Performed cashier duties such as taking orders, collecting payments and providing change.
Education
Bachelor of Arts - Music
North Hennepin Community College
Minneapolis, MNSkills
- Order processing
- Product knowledge
- Inventory management
- Supply chain coordination
- Cost estimation
- Customer relationship management
- Project management
- Effective communication
- Team collaboration
- Professional demeanor
- Reliability
- Continuous improvement
Certification
Bartender License
References
References available upon request.
Affiliations
Theater, Singing, Instruments, and watching babies/children
Timeline
Order and Equipment Specialist
US Foods Culinary Equipment
10.2018 - Current
Motel Manager
White Tail Inn
2018 - Current
Host/Server
Pub 42
2016 - 2018
Front Desk Receptionist
Lundstrum Performing Arts
2015 - 2017
Server/Bartender/Host
Ruby Tuesday Restaurant
2014 - 2016
Crew Member
McDonald's
2011 - 2014
Bachelor of Arts - Music
North Hennepin Community College