Karlene Cyr

- Self-motivated, with a strong sense of personal responsibility.

- Worked effectively in a fast-paced environment.

- Skilled at working independently and collaboratively in a team environment.

- Proven ability to learn quickly and adapt to new situations.

- Managed time efficiently in order to complete all tasks within deadlines.

- Learned and adapted quickly to new technology and software applications.

- Proficient in Eaglesoft Dental Software and Vyne Insurance Claims Software.

- Apply and submit primary and secondary insurance claim payments.

- Handle all incoming calls/ scheduling for provider's and hygienists.

- Responsible for all follow up scheduling and referrals.

- Patient Admitting/ Intakes.

- Scheduling for 40+ providers in multiple locations.

- Providing a comfortable and relaxing environment upon client arrival.

- Insurance and Eligibility.

- Follow up/reminder calls and notifications.

- Faxing ROI's, Diagnostic Assessments, scanning and charting.

- Responsible for all incoming calls and questions regarding medications and refills.

- Providing CPT3 Testing.

- Recording and documenting patient vitals.

- Patient Admitting.

- Providing a comfortable and relaxing environment in waiting room for patient's and their families.

- Ensuring patient check in runs accordingly with insurance and ID information as well as handling all patient payments/ copays before procedures.

- Keeping track of all timing of surgeries to inform families and drivers.

- Disassembling prior day's charts along with assembling and stickering new charts for upcoming procedures.

- Uploading physician's signed post-op reports for billing.

- Assembling patient's demographics weekly.

- Checking in and logging all specimen reports.

- Answering all phone calls and inquiries regarding patient schedule and time of procedure.

- In charge of all office inventory.