Summary
Overview
Work History
Education
Skills
Timeline
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Karley Lancaster

Kerkhoven

Summary

Dynamic Activities Assistant with a proven track record at Cura, enhancing resident engagement through innovative programming and personalized care. Skilled in relationship building and customer service, I successfully promoted cognitive health and emotional well-being, ensuring a supportive environment for all participants. Committed to fostering positive interactions and enriching lives.

Overview

5
5
years of professional experience

Work History

Activities Assistant

Cura
11.2023 - Current
  • Supported emotional well-being of residents with personalized one-on-one interactions and attentive care during activities.
  • Enhanced resident engagement by organizing and leading diverse activities such as arts, crafts, games, and outings.
  • Promoted cognitive health by designing mentally stimulating activities such as trivia games, puzzles, and memory exercises.
  • Planned, coordinated, and implemented activities to address needs of participants with varying abilities.

Patient Access Assistant

Centra Care
01.2021 - 11.2023
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Greeted guests in with friendliness and professionalism.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.

Education

Sauk Cente Highschool
Sauk Centre, MN

Skills

  • Senior living experience
  • Relationship building
  • Resident support
  • Customer service

Timeline

Activities Assistant

Cura
11.2023 - Current

Patient Access Assistant

Centra Care
01.2021 - 11.2023

Sauk Cente Highschool

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Karley Lancaster