Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Karley Kirsch

Dent

Summary

Dedicated front desk clerk with proven abilities in customer service, payment handling, and guest relations. Committed to enhancing guest experiences and streamlining operations.

Dynamic front desk professional experienced in coordinating guest services and managing reservations. Skilled in effective communication and attention to detail, enhancing team efficiency and guest satisfaction.

Detail-oriented hotel clerk recognized for fostering teamwork and ensuring smooth front desk operations. Expertise in guest registration and conflict resolution, contributing to a welcoming environment and high guest satisfaction.

Hospitality professional ready to excel in front desk operations. Expertise in managing guest interactions and ensuring welcoming environment. Known for strong teamwork and adaptability, ensuring seamless operations and guest satisfaction. Recognized for excellent communication skills and friendly, approachable demeanor.

Experienced with guest services and front desk management. Utilizes strong interpersonal skills to ensure guest satisfaction and resolve issues promptly. Knowledge of hotel booking systems and front office operations, contributing to smooth daily functions and positive guest experience.

Professional in hospitality industry equipped to deliver exceptional guest experiences. Skilled in customer service, conflict resolution, and multitasking in fast-paced environments. Strong focus on team collaboration and achieving results, adaptable to changing needs. Known for reliability, communication skills, and positive attitude.

Motivated Hotel Front Desk Clerk provides outstanding customer service and administrative support. Possesses exceptional problem-solving skills and resolves customer inquiries and complaints in timely manner.

Friendly candidate with passion for providing excellent customer service and facilitating guest satisfaction. Hardworking and flexible individual takes reservations, assigns rooms and handles payments. Outstanding multitasker with in-depth knowledge of travel planning software.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level front desk position. Ready to help team achieve company goals.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Hotel Front Desk Clerk

Microtel Inn&suites by Wyndham Roseville
05.2025 - 10.2025
  • Collaborated with team members to streamline operations and improve service delivery.
  • Handled financial transactions accurately, ensuring proper billing and payment processing.
  • Handled wake-up calls to determine guests receive prompt and reliable wake-up services.
  • Monitored security cameras to maintain safety and security of guests and hotel.
  • Managed lost and found items to assist guests with retrieving belongings.
  • Developed strong working relationships with colleagues, fostering teamwork and seamless service delivery across all departments.
  • Supported event planning efforts by coordinating room bookings and accommodations for large groups.
  • Conducted regular security checks throughout the property, contributing to a safe environment for both guests and staff.
  • Trained staff to provide excellent customer service, apply best practices and comply with procedures.
  • Answered phone within 1 minutes throughout shift, closely following strict guidelines for customer service and satisfaction.
  • Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
  • Promoted hotel brand's loyalty program via social media, email and direct mail.
  • Coordinated with vendors for repair and maintenance of hotel.
  • Monitored hotel's budget and financial records.
  • Prepared reports on guest satisfaction levels and other metrics.
  • Assisted guests with check-in and check-out processes, ensuring a smooth experience.
  • Managed reservations using hotel management software, optimizing room allocations.
  • Responded to guest inquiries and resolved issues promptly to enhance satisfaction.
  • Coordinated with housekeeping staff to maintain room readiness for incoming guests.
  • Processed payments accurately and efficiently, maintaining financial integrity at front desk.
  • Provided local area information and recommendations to enhance guest experiences.
  • Maintained cleanliness and organization of front desk area, promoting a welcoming environment.
  • Collected room deposits, fees, and payments.
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Confirmed relevant guest information and payment methods to prevent fraud.
  • Collaborated with housekeeping to maintain room readiness, enhancing guest comfort.
  • Streamlined reservations process for improved accuracy and guest experience.
  • Managed a high volume of calls, directing guests to appropriate departments and services.
  • Maintained a clean and organized front desk area, creating a welcoming environment for guests.
  • Oversaw and organized calendar to schedule reservations and monitor cancellations.
  • Enhanced guest satisfaction by efficiently managing check-ins and checkouts.
  • Responded to guest inquiries and resolved complaints to establish trust and increase satisfaction.
  • Assisted guests with inquiries and resolved issues promptly, ensuring positive feedback.
  • Updated guest records with pertinent information to provide personalized service during their stay.
  • Provided exceptional customer service through active listening and empathetic communication, resulting in increased guest satisfaction ratings.
  • Oversaw fast-paced front desk operations and guests' needs at busy facility.
  • Facilitated smooth communication between various hotel departments by relaying relevant information in a timely manner.
  • Resolved service-related problems and documented actions in system.
  • Ensured accurate inventory management of hotel supplies, reducing waste and optimizing resource allocation.
  • Continuously updated knowledge of local attractions and events, providing informed recommendations to guests seeking leisure activities.
  • Monitored occupancy rates closely to maximize revenue potential while adhering to hotel policies regarding overbooking.
  • Promoted company loyalty programs effectively at the front desk area leading to an increase in membership enrollments and repeat business.
  • Coordinated with the sales team to promote special offers and upsell available amenities.
  • Completed late check-ins and directed guests to rooms and facilities.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Kept accounts in balance and ran daily reports to verify totals.
  • Developed and maintained positive relationships with guests for satisfaction.
  • Liaised with housekeeping staff to verify service and maintenance of hotel standards.
  • Enforced policies and procedures to increase efficiency.
  • Implemented marketing and promotional initiatives to increase occupancy.
  • Used quick response and dynamic service skills to build relationships with patrons and improve customer retention rate.
  • Monitored staff performance and provided feedback and guidance.

Hotel Front Desk Clerk

Baymont Inn & Suit Hotel
05.2025 - 05.2025
  • Assisted guests with check-in and check-out processes, ensuring a smooth experience.
  • Managed reservations using hotel management software, optimizing room allocations.
  • Responded to guest inquiries and resolved issues promptly to enhance satisfaction.
  • Coordinated with housekeeping staff to maintain room readiness for incoming guests.
  • Processed payments accurately and efficiently, maintaining financial integrity at front desk.
  • Provided local area information and recommendations to enhance guest experiences.
  • Maintained cleanliness and organization of front desk area, promoting a welcoming environment.
  • Collected room deposits, fees, and payments.
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Confirmed relevant guest information and payment methods to prevent fraud.
  • Collaborated with housekeeping to maintain room readiness, enhancing guest comfort.
  • Streamlined reservations process for improved accuracy and guest experience.
  • Managed a high volume of calls, directing guests to appropriate departments and services.
  • Maintained a clean and organized front desk area, creating a welcoming environment for guests.
  • Oversaw and organized calendar to schedule reservations and monitor cancellations.
  • Enhanced guest satisfaction by efficiently managing check-ins and checkouts.
  • Responded to guest inquiries and resolved complaints to establish trust and increase satisfaction.
  • Assisted guests with inquiries and resolved issues promptly, ensuring positive feedback.
  • Updated guest records with pertinent information to provide personalized service during their stay.
  • Provided exceptional customer service through active listening and empathetic communication, resulting in increased guest satisfaction ratings.
  • Oversaw fast-paced front desk operations and guests' needs at busy facility.
  • Facilitated smooth communication between various hotel departments by relaying relevant information in a timely manner.
  • Resolved service-related problems and documented actions in system.
  • Ensured accurate inventory management of hotel supplies, reducing waste and optimizing resource allocation.
  • Continuously updated knowledge of local attractions and events, providing informed recommendations to guests seeking leisure activities.
  • Monitored occupancy rates closely to maximize revenue potential while adhering to hotel policies regarding overbooking.
  • Promoted company loyalty programs effectively at the front desk area leading to an increase in membership enrollments and repeat business.
  • Coordinated with the sales team to promote special offers and upsell available amenities.
  • Completed late check-ins and directed guests to rooms and facilities.
  • Answered phone within 1 minutes throughout shift, closely following strict guidelines for customer service and satisfaction.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Kept accounts in balance and ran daily reports to verify totals.
  • Developed and maintained positive relationships with guests for satisfaction.
  • Liaised with housekeeping staff to verify service and maintenance of hotel standards.
  • Enforced policies and procedures to increase efficiency.
  • Implemented marketing and promotional initiatives to increase occupancy.
  • Used quick response and dynamic service skills to build relationships with patrons and improve customer retention rate.
  • Monitored staff performance and provided feedback and guidance.

In Shop

Jimmy John's
10.2023 - 03.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Cashier

Marks Home and More
03.2022 - 07.2022
  • Processed customer transactions efficiently using point-of-sale system.
  • Assisted in maintaining accurate cash drawer balance throughout shifts.
  • Provided exceptional customer service by addressing inquiries and resolving issues promptly.
  • Collaborated with team members to ensure smooth store operations during peak hours.
  • Upsold promotional items, enhancing overall sales performance during checkout process.
  • Maintained cleanliness and organization of checkout area to improve customer experience.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
  • Facilitated smoother checkout process, trained new employees on POS systems.
  • Enhanced shopping experience, provided product information and location assistance.
  • Boosted team efficiency, shared best practices in cash handling and customer interaction.
  • Strengthened team morale and cooperation by assisting coworkers during peak hours.
  • Contributed to significant decrease in queue times by streamlining checkout process.
  • Ensured accuracy in financial transactions, reconciled cash with receipts daily.
  • Improved store atmosphere with thorough and prompt cleaning of checkout area.
  • Improved efficiency, organized checkout area for optimal workflow.
  • Increased sales of promotional items by informing customers about current offers.
  • Implemented loss prevention strategies, reducing instances of theft at checkout.
  • Reduced processing errors by meticulously following transaction procedures.
  • Facilitated positive shopping experience, greeted customers warmly upon entry.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.
  • Enhanced customer service experience by efficiently processing purchases and returns.
  • Supported marketing initiatives by setting up and maintaining promotional displays.
  • Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
  • Enhanced customer loyalty by participating in rewards program enrollment.
  • Fostered positive customer relations by resolving complaints and inquiries promptly.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.
  • Learned duties for various positions and provided backup at key times.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.

Crew Member

Pizza Ranch
09.2021 - 03.2022
  • Provided exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
  • Assisted in food preparation and assembly, maintaining high standards of quality and safety.
  • Operated kitchen equipment efficiently, adhering to cleanliness and sanitation protocols.
  • Collaborated with team members to fulfill orders promptly during peak hours.
  • Maintained inventory levels by restocking supplies as needed throughout shifts.
  • Handled cash transactions accurately, ensuring proper change and receipt issuance.
  • Engaged with customers to address inquiries and resolve issues effectively.
  • Supported training of new crew members on operational procedures and best practices.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Assisted other team members to achieve goals.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
  • Became familiar with products to answer questions and make suggestions.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.
  • Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
  • Stocked shelves to organize aisles in assigned department.
  • Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
  • Contributed to increased sales by upselling menu items and promoting special offers.
  • Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
  • Strengthened workplace safety by promptly identifying potential hazards and taking corrective action.
  • Participated in ongoing training programs to continuously update knowledge of company policies and procedures.
  • Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.
  • Ensured food safety by rigorously adhering to sanitation standards during food preparation.
  • Maintained cleanliness and organization of dining area, leading to improved customer experiences.
  • Increased sales of promotional items by effectively communicating benefits and specials to customers.
  • Assisted in menu development by providing feedback on popular items and customer preferences.
  • Enhanced customer experiences by quickly addressing and resolving complaints.
  • Boosted repeat customer rates by providing friendly and engaging service.
  • Contributed to achieving and maintaining high scores on health inspections by diligently following all health and safety guidelines.
  • Achieved recognition for exceptional customer service, highlighting importance of customer interactions.
  • Enhanced team efficiency by consistently preparing workstations before peak hours.
  • Fostered positive team environment by assisting coworkers during rush periods.
  • Maintained high standards of personal hygiene and cleanliness, contributing to healthy dining environment.
  • Improved team morale, leading to increased productivity and reduced turnover.
  • Increased customer satisfaction with prompt and accurate order taking.
  • Accurately operated cash register to process customer payments.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Replenished serving stations with fresh food and cleaned up spills.
  • Documented customer orders and conveyed special requests to kitchen staff.
  • Brewed coffee and tea and changed out drink station syrups.
  • Completed milkshakes and ice cream desserts for customers.
  • Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Reconciled receipt totals, cash and credit payments to address shortages.
  • Backed up servers by setting up trays and completing some food deliveries.
  • Observed customer purchases in line and differentiated between standard portions.
  • Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
  • Delivered exceptional service as illustrated through multiple positive Yelp reviews.
  • Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.

Child Care Assistant

Faith Corp
02.2021 - 08.2021
  • Assisted in daily activities, promoting positive interactions among children and staff.
  • Supported implementation of educational programs, enhancing children's learning experiences.
  • Monitored child behavior, ensuring a safe and nurturing environment for all participants.
  • Collaborated with team members to develop engaging activities tailored to children's needs.
  • Communicated effectively with parents regarding child progress and daily routines.
  • Maintained cleanliness and organization of play areas, fostering a welcoming atmosphere.
  • Adapted quickly to various situations, contributing to smooth daily operations within childcare setting.
  • Participated in training sessions, acquiring skills to support diverse developmental needs of children.
  • Supervised free play and other activities to keep children safe.
  • Supervised outdoor playtime, ensuring safety while encouraging physical activity and exploration.
  • Ensured a safe and nurturing environment by maintaining clean and organized spaces for daily use.
  • Assisted with meal preparation and feeding to meet children's dietary needs.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Managed daily routines including meal preparation, naptime, and activity setup for efficient operations.
  • Built strong relationships with parents by providing regular progress updates and addressing concerns promptly.
  • Boosted children''s cognitive development with age-appropriate educational games and activities.
  • Established positive relationships with parent to collaboratively promote child's wellbeing.
  • Supported early language development through storytelling, songs, and interactive conversations with children.
  • Maintained daily records of children's individual activities, behaviors, meals, and naps.
  • Maintained child-friendly environment by allowing frequent access to outdoor activities.
  • Collaborated with other childcare professionals to continuously improve the quality of care provided to children.
  • Helped with creation of age-appropriate activities to keep children positively engaged.
  • Facilitated smooth transitions between activities, minimizing disruptions and maximizing engagement time.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Improved behavior management techniques by implementing positive reinforcement strategies and clear expectations.
  • Maintained accurate records of attendance, incident reports, and daily logs for effective documentation purposes.
  • Promoted emotional well-being through empathetic communication and consistent support during challenging moments.
  • Provided extra support for children with special needs by adapting activities or offering one-on-one assistance when necessary.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
  • Used patience, skill and various behavior modification techniques to maintain order and safety.
  • Provided lunchtime assistance to monitor children, assist with eating and serve food.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Promoted learning and social development through structured and unstructured playtime.
  • Kept children between ages of 3 and 5 safe and secure with vigilant oversight.
  • Restocked supplies and personal hygiene products for use by students.
  • Built constructive and open relationships with families with forthright yet friendly communication.
  • Monitored children's activities to verify safety and wellbeing.
  • Read stories, sang songs and facilitated creative play.
  • Dispensed snacks and meals to children in accordance with nutritional guidelines.
  • Implemented daily routines and activities to stimulate and engage children.
  • Responded to inquiries from parents and guardians.
  • Encouraged children's emotional and social development.
  • Worked closely with fellow staff members in developing and implementing educational and recreational activities.
  • Helped children develop motor skills in preparation for preschool and kindergarten.
  • Assisted in potty training and toilet hygiene.
  • Created safe and engaging learning environment for groups of diverse children with various learning styles.
  • Instructed children in crafts and other activities to promote gross and fine motor skills.
  • Maintained group discipline through positive reinforcement, behavior modeling, and collaboration with parents.
  • Used positive reinforcement techniques to promote patience and other good behaviors in children.
  • Developed lessons and activities to promote children's physical and emotional development.
  • Logged information regarding naps, feedings, and any medications administered.

Education

High School Diploma -

South West Community High School
Dickinson, ND

Skills

  • Customer service
  • Payment handling
  • Welcoming guests
  • Multi-line phone systems
  • Greeting guests
  • Teamwork orientation
  • Professional appearance
  • Microsoft office
  • Guest reception
  • Reservation management
  • Supply stocking
  • Reservation processing
  • Basic accounting
  • Guest relations
  • Reservations
  • Request management
  • Property management systems
  • Room booking
  • Room availability
  • Check-in & check-out coordination
  • Language proficiency
  • Room charges
  • Hotel recordkeeping
  • Check-ins and check-outs
  • Hotel services and hospitality
  • Computer skills
  • Teamwork and collaboration
  • Hospitality services
  • Time management
  • POS system operation
  • Phone and email etiquette
  • Problem-solving skills
  • Relationship building
  • Supply and materials oversight
  • Guest registration
  • Tour arrangements
  • Customer service management
  • Payment processing
  • Invoicing and billing
  • Detail-oriented
  • Office organization
  • Data entry
  • Front desk management
  • Problem-solving
  • Data confidentiality
  • Payment collection
  • Records management
  • Effective planning
  • File management
  • Word processing
  • Dining and amenity recommendations
  • Conflict management
  • Cash handling
  • Business development
  • Team supervision
  • Staff supervision
  • Event coordination
  • Front office management
  • Data gathering
  • Quality assessment
  • Room service
  • Strategic planning
  • Administrative support
  • Revenue management
  • Facilities management software
  • Sales coaching
  • Charge posting
  • POS systems
  • Regulatory compliance
  • Concierge services
  • Teamwork
  • Attention to detail
  • Problem-solving abilities
  • Front desk operations
  • Reliability
  • Excellent communication
  • Customer satisfaction
  • Organizational skills
  • Team collaboration
  • Flexibility
  • Active listening
  • Effective communication
  • Adaptability and flexibility
  • Verbal and written communication
  • Check-in and Check-out procedures

Certification

  • Certified cpr, first aid, and aht
  • drivers License

Timeline

Hotel Front Desk Clerk

Microtel Inn&suites by Wyndham Roseville
05.2025 - 10.2025

Hotel Front Desk Clerk

Baymont Inn & Suit Hotel
05.2025 - 05.2025

In Shop

Jimmy John's
10.2023 - 03.2024

Cashier

Marks Home and More
03.2022 - 07.2022

Crew Member

Pizza Ranch
09.2021 - 03.2022

Child Care Assistant

Faith Corp
02.2021 - 08.2021

High School Diploma -

South West Community High School
Karley Kirsch