Summary
Overview
Work History
Education
Skills
Timeline
Continued Education/Training
Professional References
Personnal References
Generic

Kasey Palmer

Floodwood

Summary

Experienced and motivated Correction's Officer skilled in maintaining security and order within correctional facilities. Managed inmate behavior and ensured compliance with established regulations and policies. Demonstrated effective conflict resolution and interpersonal skills in high-pressure environments. Trained and coached new staff during and after initial jail academy.

Overview

13
13
years of professional experience

Work History

Corrections Officer

Carlton County Sheriff's Office
Carlton, MN
07.2023 - Current

Maintain security and ensure the safety of inmates and staff at the Carlton County Jail, while doing other essentials tasks such as

  • Book, process, identify and release inmates.
  • Observe and monitor inmate behavior, while facilities' daily living activities such as delivery meals and medications.
  • Enforce the rules, regulations, and policies of the facility.
  • Escort inmates when needed
  • Conduct regular inspections of cells and common areas to maintain security and prevent contraband.
  • Respond promptly to incidents, employing crisis intervention techniques to de-escalate conflicts.
  • Complete detailed incident reports, documenting occurrences for legal and administrative purposes.
  • Maintain jail records, perform data entry, filing, organizing, assist with legal proceedings
  • Engaged in continuous professional development, enhancing knowledge of correctional policies and procedures.

Advanced Repair Agent, Operations Agent

Geek Squad - Best Buy
Duluth, MN
08.2013 - 10.2024
  • Diagnosed and repaired a wide range of electronic devices, ensuring optimal functionality.
  • Provided exceptional customer service, addressing technical inquiries and resolving issues promptly.
  • Collaborated with team members to streamline repair processes, enhancing overall efficiency.
  • Mentored consulation agents on advanced troubleshooting techniques and best practices.
  • Maintained detailed records of repairs, ensuring accurate tracking and timely completion of work orders.
  • Record and file confidential customer information
  • Create department work schedule

Pupil Support Assistant

Hibbing Public Schools
Hibbing, MN
08.2019 - 06.2023
  • Assisted teachers in implementing lesson plans, enhancing student engagement and understanding of core subjects.
  • Facilitated small group instruction, promoting collaboration among students and reinforcing key concepts.
  • Monitored student progress, providing feedback to educators on individual performance and areas for improvement.
  • Supported classroom activities by preparing instructional materials and maintaining a conducive learning environment.

Head Womens' Volleyball and Basketball Coach

Hibbing Community College
Hibbing, MN
12.2018 - 05.2023
  • Developed and implemented training programs to enhance player skills and performance.
  • Analyzed game footage to identify strengths and areas for improvement in team strategy.
  • Fostered a positive team culture through effective communication and conflict resolution techniques.
  • Coordinated game schedules, practice sessions, and travel arrangements for the basketball program.
  • Mentored assistant coaches and student-athletes, promoting professional development and personal growth.
  • Led recruitment efforts to attract top talent, enhancing overall team competitiveness and success.
  • Evaluated player performance metrics to inform strategic decisions during games and practices.
  • Promoted sportsmanship, teamwork, and respect among players both on and off the court.
  • Enhanced player skills through personalized coaching and feedback.
  • Adjusted coaching style according to each athlete's learning style to maximize potential improvement.

Mental Health Specialist

Dungarvin
Grand Rapids, MN
04.2019 - 08.2019
  • Facilitated therapeutic interventions to enhance clients' mental health and well-being.
  • Provided crisis intervention and support during critical situations for clients.
  • Ensured safety of patients through close observation during high-risk situations such as suicidal ideation or self-harm behaviors.

Security Counselor

Minnesota Sex Offender Program
Moose Lake, MN
04.2018 - 05.2019
  • Maintained facility security
  • Apply treatment plans through monitoring and documenting client behavior, encouraging program participation, and use verbal and/or physical de-escalation techniques when needed

Education

Associate of Applied Science - Criminal Justice

Fond Du Lac Tribal And Community College
Cloquet

Associate of Arts - General Studies

Hibbing Community College
Hibbing, MN

Bachelor of Arts - Psychology W/ Concentration in Forensic Psychology

Southern New Hampshire University
Manchester, NH

Skills

  • Inmate management
  • Safety and security enforcement
  • File and record maintenance
  • Policy enforcement
  • Team leadership
  • Staff Training/Coaching
  • Highly Dependable

Timeline

Corrections Officer

Carlton County Sheriff's Office
07.2023 - Current

Pupil Support Assistant

Hibbing Public Schools
08.2019 - 06.2023

Mental Health Specialist

Dungarvin
04.2019 - 08.2019

Head Womens' Volleyball and Basketball Coach

Hibbing Community College
12.2018 - 05.2023

Security Counselor

Minnesota Sex Offender Program
04.2018 - 05.2019

Advanced Repair Agent, Operations Agent

Geek Squad - Best Buy
08.2013 - 10.2024

Associate of Applied Science - Criminal Justice

Fond Du Lac Tribal And Community College

Associate of Arts - General Studies

Hibbing Community College

Bachelor of Arts - Psychology W/ Concentration in Forensic Psychology

Southern New Hampshire University

Continued Education/Training

MN Sheriff's Association Jail Academy - March 2024

Crisis Intervention Training - April 2024

MN Sheriff's Association First Line Supervisor Training - April 2025

iCLD Leadership Program - In Progress

BCA Supervision Program - In Progress

   - Influence in Supervision - August 2026

Professional References

Travis Warnygora 

Jail Division Sergeant - Carlton County Sheriff's Office

(218)591-6035 

travis.warnygora@carltoncountymn.gov

Kelsey Swanstrom  

Probation Officer - Arrowhead Regional Corrections

Carlton County Justice Center

(218)384-9193

swanstromk@arcmn5.org

Brian Miller

Geek Squad Manager - Best Buy

(218)310-1646

Personnal References

Susan Zmyslony

Carlton County Commissioner 

(218)380-2170

susan.zmyslony@carltoncountymn.gov

Michael Turnbull

Retired Coach

(218)969-3102

Kasey Palmer