Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kassandra Ramos Marquez

Saint Paul

Summary

Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. Sociable server offering several years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of pos system operations and food safety and sanitation regulations.

Overview

3
3
years of professional experience

Work History

Server

Texas Roadhouse
Apple Valley
09.2022 - Current
  • Provided friendly service to guests in a fast-paced environment.
  • Delivered food and beverages accurately to tables promptly.
  • Supported team members during peak hours with various tasks.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.

Local Store Marketer

Texas Roadhouse Restaurant
Apple Valley
09.2022 - Current
  • Coordinated events and activities to foster relationships with local businesses and organizations.
  • Managed social media accounts, creating engaging content to attract target audiences.
  • Maintained a database of contacts relevant to marketing initiatives including vendors, media outlets, influencers.
  • Developed creative visuals for use in advertisements, such as flyers, posters, banners.

Host

Applebee's Grill + Bar
Apple Valley
09.2022 - 12.2023
  • Welcomed guests and managed seating arrangements efficiently.
  • Monitored dining area for cleanliness and organization regularly.
  • Trained new hosts on procedures and customer service standards.
  • Maintained a positive atmosphere by interacting warmly with guests.
  • Greeted customers, answered questions, and recommended specials to increase profits.

Education

High School Diploma -

Washburn High School
Minneapolis, MN
06-2017

Skills

  • Food safety
  • Order accuracy
  • Table service
  • Event coordination
  • Customer relationship management
  • Strong communication
  • Team collaboration
  • Time management
  • Problem solving
  • Exceptional customer service

Languages

Spanish
Professional

Timeline

Server

Texas Roadhouse
09.2022 - Current

Local Store Marketer

Texas Roadhouse Restaurant
09.2022 - Current

Host

Applebee's Grill + Bar
09.2022 - 12.2023

High School Diploma -

Washburn High School

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Kassandra Ramos Marquez