Katarinna Johnson
Roseville
Summary
Experienced Outdoor Education Leader skilled in program management, staff supervision, and facilitating activities like climbing and archery. Expertise in program development and staff training ensures safe, engaging environments for participants. Committed to enhancing personal growth and confidence through immersive nature-based experiences.
Overview
2027
2027
years of professional experience
2
2
Certifications
Work History
Program Director
Northern Star Council
11.2024 - Current
- Hired, trained, and supervised seasonal staff to build a positive team culture and enhance program delivery quality.
- Designed and implemented engaging lesson plans and camp programs emphasizing outdoor skills, teamwork, and youth development.
- Managed trading post operations, payroll processing, and program scheduling to support seamless program execution.
- Delivered high-level customer service to families by resolving issues and communicating program information.
- Assisted with off-season administrative tasks including program planning, staff recruitment, and training development.
- Maintained cleanliness and organization of program areas and shared camp facilities.
- Served as program instructor across activities to uphold program quality and safety.
- Oversaw program logistics, including supply inventory, activity setup, and daily operations across multiple areas to ensure smooth program flow.
Guide
Northern Star Council
08.2024 - Current
- Delivered customer service that ensured participant satisfaction and supported families and group leaders throughout programs and events.
- Enforced safety procedures while effectively responding to incidents and addressing participant needs.
- Ensured participant safety through proper instruction, equipment use, and adherence to archery and climbing safety standards.
- Led initiative-based team-building activities focused on communication, leadership, and problem-solving.
- Assisted with event setup, takedown, and facility preparation for large group programs.
- Maintained cleanliness and organization of program areas and equipment.
Climbing Director
Northern Star Council
05.2024 - 08.2024
- Led staff training on belay certification and risk management practices to enhance safety standards.
- Ensured compliance with safety regulations while providing engaging experiences for participants.
- Implemented improved operational procedures and developed program record systems for increased efficiency.
- Collaborated with leadership team to enhance fitness course programming and improve camp experience.
- Responded to incidents with appropriate documentation and reporting to maintain accountability.
- Assisted with various camp programs and operations to support overall camp functionality.
- Provided customer service and instructional support to campers, parents, and leaders, ensuring satisfaction and engagement throughout camp.
front-end team lead
Cabelas
2021 - 2023
- Led team to consistently exceed sales goals through targeted coaching and support.
- Trained cashiers in customer service skills, transaction completion, and cash register troubleshooting to enhance customer experience.
- Delivered high-quality personal customer service, fostering a positive work environment for customers and associates.
- Assisted in de-escalating difficult situations to maintain customer satisfaction.
- Facilitated effective sales communication while providing product knowledge across multiple departments.
- Monitored performance metrics and credit card applications to identify trends and improve team focus.
- Maintained clean and organized front end at checkout lanes and customer service counter.
- Stocked merchandise with a focus on visual merchandising techniques.
Education
Bachelor of Arts - Communication Studies, Outdoor Education
University of Wisconsin River Falls
River Falls, WI12-2024
Some College (No Degree) -
Century College
White Bear Lake, MNHigh School Diploma -
Academy For Science And Agriculture
Vadnais Heights, MN05-2020
Skills
- Project management
- Recruitment and staff oversight
- Employee training and development
- Safety regulations compliance
- Risk assessment and management
- Leadership and team building
- Reporting and documentation proficiency
- Inventory control systems knowledge
- Proficient in office software applications
- Customer service excellence
- Efficient time management
- Merchandising visuals expertise
- Childcare development knowledge
- Effective Communication Skills
- Leadership in organizations
Certification
Adult and Pediatric First Aid/CPR/AED
Timeline
Program Director
Northern Star Council
11.2024 - Current
Guide
Northern Star Council
08.2024 - Current
Climbing Director
Northern Star Council
05.2024 - 08.2024
front-end team lead
Cabelas
2021 - 2023
Bachelor of Arts - Communication Studies, Outdoor Education
University of Wisconsin River Falls
Some College (No Degree) -
Century College
High School Diploma -
Academy For Science And Agriculture