Kate Robison
Chanhassen
Summary
To find a medical organization that will allow me to grow within the company by leveraging my social, organizational, and extensive technical skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Patient Service Representative
Advent
Eden Prairie, MN
12.2025 - Current
- Managed patient inquiries and resolve issues to enhance service quality.
- Scheduled appointments efficiently using ModMed
- Provided clear information on insurance eligibility and benefits to patients.
- Assisted in maintaining accurate patient records and documentation processes.
- Completing mild medical assistant duties such and cleaning and sterilizing equipment, keeping up with dates on items in the pharmacy, and changing chemicals when necessary.
- Taking basic patient vitals like height/weight, and blood pressure
- Reviewing allergies and current medications the patient may be taking.
- Entered patient demographic and insurance data into electronic medical record system.
Patient Access Representative
Medix Staffing / Health Partners
Plymouth, MN
05.2025 - 08.2025
- Assist patients with registration criteria and questions verify chart paperwork is complete.
- Verify insurance and enter pay codes
- Data entry registration details to create or reactivate chart
- Perform OB intake process including having patient's sign financial responsibility letter
- Manage flags in patient charts
- Collect co-insurance/co-pays/down payments on self-pay patients Assembled registration paperwork and placed identification bands on patients.
- Explained various admission forms and policies, acquiring signatures for consent.
- Created new patient accounts in EMR system as needed.
- Screened patients for eligibility for state, local and federal assistance programs.
- Verified demographics and insurance information to register patients in computer system.
- Contract Ended
Patient Access Representative
Ridgeview Medical Center
Waconia, MN
01.2025 - 04.2025
- Assist patients with registration criteria and questions verify chart paperwork is complete.
- Verify insurance and enter pay codes
- Data entry registration details to create or reactivate chart
- Perform OB intake process including having patient's sign financial responsibility letter
- Manage flags in patient charts
- Collect co-insurance/co-pays/down payments on self-pay patients Assembled registration paperwork and placed identification bands on patients.
- Explained various admission forms and policies, acquiring signatures for consent.
- Created new patient accounts in EMR system as needed.
- Screened patients for eligibility for state, local and federal assistance programs.
- Verified demographics and insurance information to register patients in computer system.
- RIF Layoff
Patient Access Representative
Ensemble Health Partners
Tulsa, OK
04.2023 - 11.2024
- Assist patients with registration criteria and questions verify chart paperwork is complete.
- Verify insurance and enter pay codes
- Data entry registration details to create or reactivate chart
- Perform OB intake process including having patient's sign financial responsibility letter
- Manage flags in patient charts
- Collect co-insurance/co-pays/down payments on self-pay patients Assembled registration paperwork and placed identification bands on patients.
- Created new patient accounts in EMR system as needed.
- Screened patients for eligibility for state, local and federal assistance programs.
- Verified demographics and insurance information to register patients in computer system.
- Moved to Minnesota
Education
Highschool Diploma -
Jenks High School
Jenks, OK06-2022
Skills
- Expert Level Epic Software Experience
- Medical Records
- Medical Scheduling
- Medical Collection
- Medical Billing
- Insurance Verification
- Medical Terminology
- Revenue Cycle Management
- Payment collection
- Sterilization procedures
- Phone etiquette
- Patient Service and Care
Accomplishments
Currently enrolled and working on getting my CRCST through Perdue University to further my personal career goals, as well as expand my general knowledge.
Certification
Certified Revenue Cycle Representative (CRCR) 6/2023 – present
Timeline
Patient Service Representative
Advent
12.2025 - Current
Patient Access Representative
Medix Staffing / Health Partners
05.2025 - 08.2025
Patient Access Representative
Ridgeview Medical Center
01.2025 - 04.2025
Patient Access Representative
Ensemble Health Partners
04.2023 - 11.2024
Highschool Diploma -
Jenks High School