Katelyn Olson

BRAINERD

Summary

As a mom of four and background in the medical field serving patients from every point of contact I am proficient, knowledgeable as well as a caring team member, I offer outstanding patient-facing experience whether its during the intake or performing daily cares. My active background in coaching gives me the ability to handle any level of activity with optimism, patience and understanding. Adept at addressing patient needs with compassionate care and attention to detail. I am diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds. I aim to provide an exceptional experience with every person I meet and hope you will consider having me on your team!

Overview

years of professional experience

Work History

Figure Skating Coach

Vacationland Figure Skating Club

10.2022 - Current

Analyze moves of skaters to explain correct and incorrect techniques.
Evaluated students to match skill levels with appropriate classes.
Complete continuing education requirements to maintain compliance with coaching standards.
Give on and off ice training to help aid athletes in proper stretching and training regimens.
Plan, organize practice sessions per week.
Introduce students to principles of figure skating.

PCA

Diamond Willow Assisted Living

08.2016 - 02.2017

Assisted patients with daily living activities, promoting independence and wellbeing.
Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
Improved patient comfort by providing compassionate and attentive care.
Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
Developed strong relationships with patients'' families to provide updates on progress and address concerns collaboratively.
Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.
Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.

Patient Registration Clerk

Essentia Health

10.2013 - 07.2015

Enhanced patient experience through friendly interactions and efficient service during registration.
Collaborated with medical staff to ensure timely and accurate communication of patient information for optimal care delivery.
Created an environment of teamwork among colleagues by offering support and assistance when needed, fostering positive working relationships.
Assisted with scheduling appointments, leading to improved clinic flow and reduced wait times for patients.
Streamlined documentation procedures, resulting in increased accuracy and efficiency within the department.
Supported administrative tasks such as filing paperwork, answering phones, and maintaining office supplies inventory for smooth department operations.
Reduced errors in insurance billing by carefully verifying insurance details during patient registration.

Education

High School Diploma -

Brainerd High School

Brainerd, MN

06.2011

Skills

Skill-building proficiency
Problem-Solving
Patient Registration
Customer Service

Call center experience
Scheduling
Administrative Support
Medical terminology knowledge

Figure skating, camping, fitness enthusiast, spending time with my children.

I enjoy spending time outdoors, we are a figure skating family and my girls absolutely love the sport as much as I do. I am very passionate about wellness and helping others in their health journey. I was born and raised in the Brainerd area and serve in my church whenever I am able.

Timeline