Katelyn Rose Diegnau
Huntley
Summary
I am a dedicated young professional with diverse experience across multiple industries. Adept at effectively engaging and communicating with individuals from various backgrounds and age groups. Passionate about cultivating inclusive, productive, and growth-oriented environments. I am influenced by my educational background and I emphasize the importance of historical knowledge and ability to draw connections between past events and current circumstances. I belive these connections allow an idividuale to make informed decisions and progress towards future goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Daycare Provider
Crunch Fitness
03.2025 - Current
- Maintained a clean, safe, and engaging play environment for children.
- Communicated effectively with parents and co-workers.
- Demonstrated responsibility and multitasking in a childcare setting.
Server
Green Mill Bar and Grill
06.2020 - 08.2024
- Delivered exceptional service to guests in a busy, full-service restaurant.
- Memorized menu items and daily specials to answer customer questions and upsell effectively.
- Managed multiple tables simultaneously while maintaining high standards of service.
- Trained and mentored new staff in hospitality best practices and POS systems.
- Resolved guest concerns promptly and professionally to ensure repeat business.
Lifeguard
Winnebago Community Pool
05.2019 - 08.2021
- Ensured patron safety in and around the pool.
- Monitored large groups and responded to emergencies calmly and quickly.
- Developed strong observational and communication skills under pressure.
Education
Bachelor of Arts - Secondary Education, History
Augustana University
Sioux Falls, SD05.2025
Skills
- Outstanding customer service & communication
- Fast, efficient multitasker in high-pressure settings
- Knowledge of food safety & sanitation practices
- Team player with leadership experience
- POS and order management system proficiency
- Conflict resolution and guest satisfaction focus
- AED operation
- CPR certified
- American Red Cross Certified
Accomplishments
Published historian at the Sioux Falls "USS South Dakota Battle Ship Memorial" museum
Certification
- First Aid/CPR Certified
Timeline
Daycare Provider
Crunch Fitness
03.2025 - Current
Server
Green Mill Bar and Grill
06.2020 - 08.2024
Lifeguard
Winnebago Community Pool
05.2019 - 08.2021
Bachelor of Arts - Secondary Education, History
Augustana University
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