Katelynn Marquardt
Minneapolis
Summary
Reliable Front of House Employee with demonstrated experience in hospitality and the service industry. Strengths include exceptional customer service, effective communication skills, and the ability to handle high-pressure situations with grace. Contributed significantly to overall guest satisfaction and positive dining experiences in previous roles.
Overview
4
4
years of professional experience
Work History
Front of House Employee
Michelle's Table
Fargo
02.2026 - 05.2026
- Greeted customers warmly, enhancing overall customer experience.
- Managed reservations and coordinated seating arrangements efficiently.
- Communicated daily specials and menu items to customers, promoting menu engagement.
- Maintained cleanliness and organization of front-of-house areas, ensuring a welcoming environment.
Resident Assistant
Concordia College
Moorhead
02.2025 - 05.2026
- Delivered support and guidance to residents on academic and personal matters to foster well-being.
- Mediated conflicts among residents to cultivate a harmonious living environment.
- Coordinated community-building activities to enhance engagement among diverse student populations.
Educator
Lululemon
Fargo
11.2024 - 05.2025
- Assisted in training new educators on company values and teaching methods.
- Educated clients on product features and benefits of the current gear in-store and on the online stores.
- Maintained knowledge of industry trends to inform program development.
- Supported initiatives to create a positive store environment for all guests.
Banquet Server
TPI Hospitality
10.2022 - 07.2024
- Managed multiple tasks simultaneously, ensuring seamless service in fast-paced banquet environments.
- Collaborated with fellow servers to streamline service and enhance guest experience during large-scale events.
- Provided efficient and friendly service, contributing to high levels of customer satisfaction during banquet events.
- Set up banquet tables and chairs based on event requirements.
- Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
- Arranged linens and table settings according to seating plan and event theme.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
Education
Bachelor of Science - Biology Pre-Med
Concordia College
Moorhead, MN05-2028
High School Diploma -
Kerkhoven-Murdock-Sunburg
Kerkhoven, MN05-2024
Skills
- Customer Service
- Customer focus
- Point of Sale
- Product Recommendations
- Hygiene Standards
- Customer Safety
- Emergency Procedures
- Incident Management
- Shift Management
- Time Management
- Team Management
- Teamwork
- Team collaboration
- Communication skills
- Positive demeanor
- Work ethic
Timeline
Front of House Employee
Michelle's Table
02.2026 - 05.2026
Resident Assistant
Concordia College
02.2025 - 05.2026
Educator
Lululemon
11.2024 - 05.2025
Banquet Server
TPI Hospitality
10.2022 - 07.2024
Bachelor of Science - Biology Pre-Med
Concordia College
High School Diploma -
Kerkhoven-Murdock-Sunburg