Katherine Blais
Big Lake
Summary
Dynamic Clinical Manager Registered Nurse with a proven track record at Fresenius, excelling in quality assurance and regulatory compliance. Expert in patient care management and policy development, I foster collaboration among interdisciplinary teams to enhance patient outcomes. Recognized for implementing effective training programs and maintaining high standards of clinical operations.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Clinical Manager Registered Nurse
Fresenius
Big Lake
06.2022 - Current
- Directed execution of tactical objectives, coordinating activities with accountability for results in costs and staffing.
- Provided leadership development plans for direct reports while engaging Human Resources on employee-related matters.
- Championed FMS quality standards by achieving ESRD regulatory compliance through Quality Assessment tools.
- Managed comprehensive patient care from admission through discharge, ensuring timely assessments by interdisciplinary teams.
- Created action plans for missed treatments in partnership with the Director to improve patient care delivery.
- Streamlined patient scheduling processes to maximize facility efficiency while communicating changes effectively.
- Facilitated staff training sessions to ensure compliance with training mandates aligned with FMS policies.
- Monitored integrity of facility water systems while adhering to all relevant federal, state, and local regulations.
- Managed daily clinical operations to ensure compliance with healthcare regulations.
- Supervised staff to enhance patient care and operational efficiency.
- Collaborated with interdisciplinary teams to improve patient outcomes and services.
- Implemented quality assurance protocols for clinical processes and procedures.
- Coordinated patient assessments and care plans with healthcare providers.
- Monitored inventory levels of medical supplies and equipment for clinics.
- Facilitated communication between patients, families, and healthcare professionals.
- Participated in meetings with other healthcare professionals to discuss best practices.
- Managed daily operations including staffing levels, budgeting, scheduling and resource allocation.
- Intervened on behalf of patients when necessary to ensure optimal outcomes.
- Encouraged high morale and staff retention through effective communication, prompt problem resolution, proactive supervisory practices and facilitation of proactive work environment.
- Coordinated weekly work schedules for department employees.
- Interacted with patients, asked appropriate questions and listened carefully to deliver high level of clinical care.
- Developed and maintained clinical policies and procedures.
- Assisted with recruitment, selection, orientation and training activities for new employees.
- Delegated tasks to each member of staff and oversaw task completion, offering assistance to promote success.
- Improve policies and procedures through development, implementation, revision and evaluation of new protocols.
- Managed patient care and clinic services and handled financial management, quality assurance and safety and risk management.
- Developed and initiated departmental goals, standards of performance, policies and procedures.
- Enforced compliance with local, state and federal healthcare regulations, including Medicare and Medicaid requirements, HIPAA, OSHA and CLIA.
- Supervised staff in the delivery of patient care services.
Clinical Educator Registered Nurse
Fresenius
Coon Rapids
06.2021 - 06.2022
- Supports the training and education of employees based in company facilities and programs within an assigned geographical area.
- Delivers standardized, competency based, training and development programs including new employee orientation, preceptor training, facility specific in-services, and clinical, quality, and customer service training programs to promote quality patient care, and achieve Area, Regional and/or Enterprise wide initiatives & goals.
- Aligns with regional, group, and corporate, business-related goals through all activities and actions.
- Adheres to standards and scope of nursing practice, company policy, procedures, compliance, regulatory, legal, and ethical, requirements.
- Focuses all programs towards achieving a culture of patient safety, clinical quality goals, and improving patient outcomes, using company and industry guidelines and standards.
- Develops competency and skills to educate personnel in all chronic kidney disease treatment programs.
- Empowers and promotes a culture of lifelong learning through professional programs, coaching, and available technologies.
- Collaborates with relevant partners at all levels to schedule, provide, and implement education programs, technologies, and processes for new and current personnel.
- Utilizes appropriate educational venues and generational learning techniques to deliver, support, and evaluate training.
- Partners in the implementation of action plans through to resolution, as appropriate.
- Uses facilitation techniques and the variety of tools and resources available to promote immersive, engaging, learning experiences.
- Develops and maintains open, effective, and timely communication with internal and external customers such as, but not limited to, company management and facility team, government agencies, physicians, hospitals, and contracted travel personnel.
- Demonstrates leadership competencies, excellent communication, customer service, continuous quality improvement, relationship development, critical thinking, team building, motivating employees, performance management, and decision-making skills.
- Supports metric / KPI programs, with timely and complete data documentation, reporting, and ongoing quality improvement processes.
- Maintains knowledge of products, services, and strategies to support and train staff appropriately in all modalities.
- Perform other related duties as assigned.
Outpatient Registered Nurse
Fresenius
Coon Rapids
06.2018 - 01.2021
- Administered medications and treatments as prescribed by healthcare providers.
- Monitored patient vital signs and reported changes to the healthcare team.
- Educated patients and families on care plans and health management strategies.
- Collaborated with multidisciplinary teams to coordinate patient care effectively.
- Documented patient information accurately in electronic health record systems.
- Provided emotional support to patients and families during challenging times.
- Utilized critical thinking skills to assess clinical situations quickly and accurately.
- Collaborated with physicians, nurses, therapists, social workers and other healthcare professionals to develop individualized treatment plans for each patient.
- Assessed, planned, implemented and evaluated nursing care for assigned patients.
- Maintained a safe environment for all patients by adhering to infection control policies and procedures.
Certified Clinical Hemodialysis Technician
Fresenius
Coon Rapids
03.2006 - 01.2015
- Administered hemodialysis treatments for patients with chronic kidney disease.
- Monitored vital signs and adjusted treatment parameters as necessary.
- Maintained and sanitized dialysis equipment according to safety protocols.
- Collaborated with healthcare team to develop patient care plans.
- Educated patients on dialysis procedures and self-care techniques.
- Documented patient responses and treatment outcomes in electronic health records.
- Followed infection control measures when cleaning and attaching hemodialysis machine to access sites like fistulas, catheters, and grafts.
- Took and documented patient temperature, blood pressure, pulse and respiration rates before and after dialysis treatment.
Education
Associate in Science (A.S.) - Nursing
Rasmussen College
St.Cloud, MN04.2018
Skills
- Quality assurance
- Regulatory compliance
- Patient care management
- Clinical operations
- Policy development
- Healthcare collaboration
Certification
2464592
Timeline
Clinical Manager Registered Nurse
Fresenius
06.2022 - Current
Clinical Educator Registered Nurse
Fresenius
06.2021 - 06.2022
Outpatient Registered Nurse
Fresenius
06.2018 - 01.2021
Certified Clinical Hemodialysis Technician
Fresenius
03.2006 - 01.2015
Associate in Science (A.S.) - Nursing
Rasmussen College