Overview
Work History
Education
Timeline
Generic

Katherine Grotte

Duluth

Overview

8
8
years of professional experience

Work History

Claims Adjuster

Progressive
09.2021 - 09.2023
  • Managed 80-120 ongoing claims on a daily basis while promptly establishing and maintaining communication with customers.
  • Reviewed police reports, medical treatment records, and physical property damage to determine extent of liability.
  • Prepared summaries of damage, payments, and policy coverage.
  • Set up vehicle repairs with local shops and monitored the process while keeping customers up to date. If a vehicle was deemed a total loss, facilitated the document transfer and issued the final check.
  • Volunteered to organize fundraising activities for Keys for Progress which provided vehicles for veterans.

Bank Teller

Wells Frago
11.2018 - 08.2020
  • Completed highly accurate, high-volume money counts, and complex transactions via both manual and technological-driven approaches.
  • Processed customer transactions promptly, minimizing wait times while building and strengthening customer relationships by leveraging excellent interpersonal and communication skills.

Research Assistant

Saint Cloud State University
09.2018 - 05.2020
  • Performed statistical, qualitative, and quantitative analysis. Wrote literature reviews and prepared and presented material for several undergraduate classes.
  • Reviewed documents and data to identify trends and patterns and maintained up-to-date records of research activities and results for employer reference.

Lead Researcher

National Bank Of Commerce
09.2015 - 05.2018
  • Led a research program through the National Bank of Commerce dedicated to developing specific economic indicators for the local region.
  • Prepared a baseline that allowed comparison with other regions, measured the future progress of the area, and tracked local business’ participation in new technology.
  • Wrote research papers, reports, reviews, and summaries regarding Economics. Personally presented this research at a conference twice a year.

Education

Master of Science - Economics

Saint Cloud State University
Saint Cloud, MN
05.2024

Bachelor of Science - Economics And Mathematics

College of Saint Scholastica
Duluth, MN
05.2018

Timeline

Claims Adjuster

Progressive
09.2021 - 09.2023

Bank Teller

Wells Frago
11.2018 - 08.2020

Research Assistant

Saint Cloud State University
09.2018 - 05.2020

Lead Researcher

National Bank Of Commerce
09.2015 - 05.2018

Master of Science - Economics

Saint Cloud State University

Bachelor of Science - Economics And Mathematics

College of Saint Scholastica

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Katherine Grotte