Katherine KELLEY
Forest Lake
Summary
To serve and support others in various stages of life.
Overview
13
13
years of professional experience
Work History
Treatment Coordinator
Elite Recovery
Saint Paul
01.2024 - Current
- Provide support to over 200 clients for various needs.
- Schedule appointments on behalf of clients for mental health, primary care, and other physical and mental health needs.
- Provide referral resources for clients to access services as able.
- Manage psychiatric nurse practitioner and M.D.’s schedule for medication management and follow up for all clients regarding prescription needs.
- Develop relationships with internal and external stakeholders to support clients needs, i.e. State of MN, Med Cabs, Mental Health Therapy Providers, Internal Clinical Staff, etc.
- Maintain HIPAA and confidentiality standards
Pastor of Groups
Eagle Brook Church
Blaine Campus
01.2019 - 01.2024
- Recruit and develop volunteer group leaders and directors. Currently managing 130 group leaders and 10 directors.
- Identify and strategically implement additional opportunities to connect in community based on campus needs (hosting Multiple mid-sized groups based on churchwide strategies and needs of the campus, i.e. Young Adults, New Believers, Parenting, Women/Men, Everyone Welcome, etc.)
- Implement all group session strategies three times per year; trainings for new group leaders, kick-off night events for launch of group session, etc.)
- Supervision of Ministry Associates – partnering with Central team to ensure Ministry Associates are trained, equipped, and empowered for a full-time ministry role as well as manage supervisory duties (performance reviews, time reporting, etc.)
- Oversight of Quest180 Addiction Recovery Ministry; onboarding volunteers, trainings, updating materials, troubleshooting, pastoral needs, etc.
- Managed relationship for Blaine campus with local campus partner, FreedomWorks.
- Created and executed annual Food Drive for FreedomWorks’ food shelf initiative to support their efforts and provide opportunities for attenders to engage and serve others.
- Perform baptisms, weddings, funerals, hospital visits, and pastor on call responsibilities.
Director of Admissions
Burkwood Treatment Center
01.2016 - 01.2019
- First point of contact for all inquiries/referrals for placement.
- Initiate clinical screening process for all clients seeking admission to the facility.
- Facilitate phone interviews with approved clients and coach them through the necessary next steps to achieve placement (detox, legal/medical barriers).
- Update and prepare all necessary documentation for client’s file (ROI’s/HIPAA/etc.)
- Facilitate admissions process with all new clients: welcome, paperwork, tour, etc.
- Supervise facility driver: schedule, route, time-off requests, performance reviews, etc.
- On-call 24/7 to support facility with non-routine/unscheduled discharges and accurate and timely reporting in billing system.
- Remain fully cross-trained in Utilization Review and Case Management to support during staffing challenges.
Utilization Review
Burkwood Treatment Center
01.2014 - 01.2016
- Facilitate utilization review for up-to 35 clients: seeking continued service, authorization for high-intensity residential chemical dependency treatment.
- Communicate with clinical, financial, and administrative staff the authorization status. Anticipate denials and create alternative plan for funding and placement as needed.
- Build effective internal and external relationships with key stakeholders to ensure quality of care for each client.
- Verify benefits and eligibility upon admission and monthly.
- Partner with clinical staff by attending meetings and on-on-one communication to support individualized care and aftercare planning.
- Coordinate door-to-door transition to next level of care for up-to-35 clients to ensure continuity of care.
- Fully cross trained in all admission responsibilities and provide back-up in all responsibilities as needed.
Human Services Technician
State of MN, DHS, MSOCS
01.2013 - 01.2014
- Provide direct emotional and physical support to individuals in a group home setting.
- Develop and implement person-centered, individualized support programs.
- Document all cares and daily activities, manage finances for each client, transport clients to appointments, etc.
Education
Bachelor of Human Services -
Bethel University
01-2014
Skills
- Leadership
- Team development
- Communication
- Relationship building
- Strategic planning
- Internally motivated
Timeline
Treatment Coordinator
Elite Recovery
01.2024 - Current
Pastor of Groups
Eagle Brook Church
01.2019 - 01.2024
Director of Admissions
Burkwood Treatment Center
01.2016 - 01.2019
Utilization Review
Burkwood Treatment Center
01.2014 - 01.2016
Human Services Technician
State of MN, DHS, MSOCS
01.2013 - 01.2014
Bachelor of Human Services -
Bethel University