Katie Truesdell
Inver Grove Heights,MN
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Wellness and Recovery Specialist
Elevance Health
09.2022 - Current
- Responsible for care coordination and/or care management activities focused on the Wellness and Recovery of members
- Primary duties may include but are not limited to: Identifies opportunities for engagement of members and their families in forming a supportive, recovery network
- Collaborates with Stabilization Teams as a member advocate in discharge planning education, resolution of barriers, and service transitions
- Acts as a resource for staff on decision making and problem solving
- Initiates and maintains contact with assigned individuals and providers to determine members response to services.
- Arranged community initiatives to build supportive networks for improved rehabilitation.
- Optimized workflow processes for increased efficiency, enabling the team to handle more cases effectively.
Housing Case Manager
A+ Solutions
04.2021 - Current
- Perform basic client care functions including monitoring personal hygiene, client behavior, and client performance of household duties
- Improved client housing stability by developing individualized case management plans and providing ongoing support.
- Complete UDT screening on a weekly basis (Drug Testing) Maintain wellness documentation: relevant medical history and current health complaints
- Orient clients to the sober lifestyle and support compliance with program expectations, program schedule, and house job duties
- Organize and oversee completion of client house jobs
- Be accessible and ready to address problems as they arise
- Attend in-house training and staff meetings.
- Assessed risk factors of patients and made referrals for further services.
- Increased client satisfaction levels by consistently providing compassionate, culturally sensitive support throughout the housing process.
General Manager
Lucky’s 13 Pub
05.2014 - 10.2022
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives
- Reduced corporate risk by managing shrink processes and controlling inventory levels
- Developed and maintained relationships with customers and suppliers through account development
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs
- Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Reported issues to higher management with great detail.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Peer Recovery Specialist
Avivo
10.2021 - 08.2022
- Assist participants in developing their own self-directed recovery plan, to include formal and informal referrals and supports primary care, dental care, social supports, culturally specific services Provide transportation to participant appointment, events, etc
- Meet with participants as needed to problem solving and provide support
- Documentation of contacts, services provided and relevant grant expectations
- Actively participate in the division’s Trauma Informed Care Initiative and motivational interviewing
- Support and implement evidence-based practices related to specific program area
- Employ a holistic approach including promoting health and wellness activities with participants
- Provides and promotes unconditional positive regard to all participants regardless of race, creed, gender, religion, sexual orientation, disability, and economic status
- Provided emergency response in crisis situations to diffuse tensions and prevent violence.
- Collaborated with other professionals to coordinate comprehensive care for clients.
Education
Certified Peer Recovery Specialist Certification -
Minnesota Recovery Connection
08.2019
High school diploma -
Simley Senior High School
Inver Grove Heights, MN06.1999
Skills
- Goal setting
- Team Leadership
- Decision Making
- Multitasking and Prioritizing
- Motivational interviewing
- Focus and Follow-Through
- Case Management
- Crisis Management
References Available
True
Certification
Certified peer recovery specialist certification
Certified peer recovery specialist certification supervisor
Timeline
Wellness and Recovery Specialist
Elevance Health
09.2022 - Current
Peer Recovery Specialist
Avivo
10.2021 - 08.2022
Housing Case Manager
A+ Solutions
04.2021 - Current
General Manager
Lucky’s 13 Pub
05.2014 - 10.2022
Certified Peer Recovery Specialist Certification -
Minnesota Recovery Connection
High school diploma -
Simley Senior High School
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