Kathiryn Schmidgall
Saint Paul
Summary
Customer service expert with strong multitasking abilities and effective time management skills. Proven track record of delivering exceptional customer experiences that enhance loyalty and satisfaction. Experienced in dynamic environments, demonstrating adaptability to rapid changes, consistently recognized for high-quality work and efficiency under pressure.
Overview
1
1
year of professional experience
Work History
Assistant Store Manager
Shell Gas Station
Eagan
01.2024 - 05.2025
- Managed daily store operations, ensuring compliance with company policies and standards.
- Oversaw inventory levels and conducted regular stock audits to ensure accuracy.
- Trained team members in customer service best practices and effective sales techniques.
- Resolved customer inquiries and complaints by actively listening and providing solutions.
- Coordinated staff scheduling to guarantee adequate coverage during peak hours.
- Directed team members through frequent walk-throughs to address issues affecting store appearance.
- Motivated staff during busy periods to achieve performance targets and enhance service quality.
- Delegated tasks based on team strengths to optimize operational efficiency.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Education
Some College (No Degree) - Business Management
Saint Paul College
Saint Paul, MNSkills
- Customer service
- Inventory management
- Team building
- Staff training
- Problem resolution
- Operational efficiency
Timeline
Assistant Store Manager
Shell Gas Station
01.2024 - 05.2025
Some College (No Degree) - Business Management
Saint Paul College
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