Kathryn Carucci
Bloomington
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
19
19
years of professional experience
Work History
Customer Service Representative
PACER
Minneapolis
10.2005 - 10.2024
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Bartender
Barrio
Edina
06.2018 - 08.2021
- Prepared and served a variety of cocktails and beverages to customers.
- Maintained cleanliness and organization of the bar area throughout shifts.
- Engaged with customers to provide exceptional service and build relationships.
- Assisted in inventory management and restocking supplies as needed.
Server-Bartender
Buca di Beppo
Eden Prairie
11.2015 - 06.2018
- Provided exceptional customer service in a fast-paced dining environment.
- Maintained cleanliness and organization of dining area throughout shifts.
Server
Radisson Blu Hotel
Minneapolis
03.2013 - 10.2015
- Provided attentive service to guests in a fast-paced restaurant environment.
- Collaborated with kitchen staff to ensure timely and accurate order delivery.
- Maintained cleanliness and organization of dining area throughout shifts.
Education
High School Diploma -
Thomas Jefferson High
06-1985
Skills
- Customer service
- Effective communication
- Attention to detail
- Positive and professional
- Problem solving
Timeline
Bartender
Barrio
06.2018 - 08.2021
Server-Bartender
Buca di Beppo
11.2015 - 06.2018
Server
Radisson Blu Hotel
03.2013 - 10.2015
Customer Service Representative
PACER
10.2005 - 10.2024
High School Diploma -
Thomas Jefferson High
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