Kathy Jarnagin
Burnsville
Summary
Over the past 26 years I have been involved in many aspects of the Premium and Incentive Industry. Quoting products for short and long term customer programs that best meet the demographics requested. Concentration on specifics such as price ranges, product/brand longevity and promoting new and exciting products.
Overview
27
27
years of professional experience
Work History
Sales Coordinator
Cassidy & Company
Rosemount
11.1999 - Current
- Cultivated client relationships by promptly addressing inquiries and resolving issues during the sales process.
- Engaged customers in conversation to effectively identify needs and requirements, facilitating tailored solutions.
- Managed customer inquiries, delivering timely support on product information to enhance customer satisfaction.
- Processed orders received from customers within specified timelines.
- Assisted in preparing sales presentations using company branding and templates.
Education
Associates - Administrative Secretarial
St. Cloud Business College
St. Cloud, MN05-1984
Skills
- Project Management
- Customer service
- Product knowledge
- Excel
- Report creation
- Issue resolution
- Customer engagement and support
- Detail-oriented
- Problem Solving
- Analytical thinking
- Time management
- Adaptability
- Verbal communication
- Problem-solving
- Attention to detail
- Customer engagement and support
Additional Information
Quoted Products Using Replink, Confirmed Inventory/Lead Times with Vendors, Reviewed Products Selected for Placement in Programs, Initiated Product Spreadsheets to Easily Track Detailed Programs, Processed Orders with Vendors, Provided Status and Tracking Reports to Customers when Requested, Updated Replink System with New Products as Needed, Processed Invoices and Send to Customers, Followed Up on Delinquent Accounts, Responded to Customer Emails in a Timely Manner, Assisted with Set Up of Mini Shows
Timeline
Sales Coordinator
Cassidy & Company
11.1999 - Current
Associates - Administrative Secretarial
St. Cloud Business College