Katie Amundson
Duluth
Summary
Dedicated professional with strong communication and customer service skills. Experienced in personal care support and event coordination, ensuring client satisfaction and efficient operations.
Overview
6
6
years of professional experience
Work History
Receptionist
Facilities Managment at UMD
Duluth
01.2026 - Current
- Directed incoming calls to appropriate staff, ensuring efficient communication flow.
- Coordinated facilities management activities and events to support operational needs.
- Organized records of incoming and outgoing correspondence for easy retrieval.
Private PCA
Accracare
Eagan
05.2025 - 12.2026
- Delivered personal care to clients, supporting their daily living activities for improved quality of life.
- Facilitated client mobility and transfers, promoting greater independence and confidence.
- Administered prescribed medications according to safety protocols, ensuring client adherence and well-being.
Busser and food runner
Chianti Grill
Burnsville
05.2022 - 08.2025
- Maintained clean and organized dining areas, enhancing guest satisfaction.
- Supported servers by efficiently delivering plates and clearing tables, improving service flow.
- Coordinated with kitchen staff to ensure timely food delivery, contributing to overall dining efficiency.
Substitute Paraprofessional
District 196
Apple Valley
05.2024 - 06.2025
- Facilitated classroom activities and student behavior management to enhance learning environment.
- Guided students with special needs during lessons and transitions to promote engagement and understanding.
- Partnered with educators to execute individualized education plans, ensuring tailored support for each student.
Private Nanny
Private Employers
Apple Valley
04.2021 - 08.2024
- Provided attentive care and support to children in private households.
- Communicated effectively with parents regarding children's needs and progress.
- Organized daily schedules to ensure a balanced routine for children.
Team Member
Chick-fil-A
Apple Valley
06.2021 - 05.2022
- Engaged with customers to create memorable dining experiences.
- Collaborated with team members to streamline service delivery.
- Handled cash transactions accurately at the register.
Education
Some College (No Degree) - Psychology
University of Minnesota Duluth
Duluth, MN03-2026
Skills
- Effective communication
- Time management
- Customer service
- Team collaboration
- Front desk management
- Record keeping
- Client interaction
Timeline
Receptionist
Facilities Managment at UMD
01.2026 - Current
Private PCA
Accracare
05.2025 - 12.2026
Substitute Paraprofessional
District 196
05.2024 - 06.2025
Busser and food runner
Chianti Grill
05.2022 - 08.2025
Team Member
Chick-fil-A
06.2021 - 05.2022
Private Nanny
Private Employers
04.2021 - 08.2024
Some College (No Degree) - Psychology
University of Minnesota Duluth