Summary
Overview
Work History
Education
Skills
Timeline
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Katie LaDue

Rosemount

Summary

Dynamic hospitality professional with a strong work ethic and exceptional customer service skills, honed at Texas Roadhouse. Proven ability to manage high-volume dining environments while ensuring guest satisfaction. Expertise in cash handling and food safety practices, consistently enhancing the dining experience through effective communication and teamwork.

Overview

10
10
years of professional experience

Work History

Guest Attendant

Pizza Ranch Buffet
01.2023 - 01.2025

Maintained a clean dining room, and helped customers behind register.

Server

Texas Roadhouse Restaurant
03.2023 - 01.2024
  • Delivered exceptional customer service in fast-paced dining environment.
  • Managed multiple tables efficiently, ensuring timely order delivery and satisfaction.
  • Collaborated with kitchen staff to communicate special requests and dietary restrictions.
  • Trained new servers on restaurant protocols and best practices for service excellence.

Server

Applebee's Neighborhood Grill & Bar
02.2015 - 03.2022
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.

Server

Perkins Restaurant & Bakery
05.2018 - 02.2022
  • Assisted in maintaining cleanliness and organization of dining area throughout shifts.
  • Processed customer payments accurately and handled cash register operations effectively.
  • Upsold menu items by providing detailed descriptions, enhancing overall guest experience.
  • Resolved customer complaints promptly, fostering positive dining experiences and repeat visits.

Education

Associate of Science - Human Services

Inver Hills Community College
Inver Grove Heights, MN
06-2022

Skills

  • Strong multitasking
  • Exceptional communicatin
  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Hospitality service expertise
  • Memory retention
  • Customer service
  • Cleanliness standards
  • Food running
  • High volume dining
  • Sales expertise
  • Food safety practices
  • Point of sale operation
  • Professional appearance
  • Food and beverage sales
  • Work prioritization
  • Teamwork and collaboration

Timeline

Server

Texas Roadhouse Restaurant
03.2023 - 01.2024

Guest Attendant

Pizza Ranch Buffet
01.2023 - 01.2025

Server

Perkins Restaurant & Bakery
05.2018 - 02.2022

Server

Applebee's Neighborhood Grill & Bar
02.2015 - 03.2022

Associate of Science - Human Services

Inver Hills Community College
Katie LaDue