Katie Perez
Rosemount,MN
Summary
Dynamic and dedicated professional with proven customer service skills honed at El Huarache Mexican. Recognized for building strong customer relationships and maintaining a balanced cash drawer with exceptional accuracy. Demonstrates reliability and problem-solving abilities, consistently meeting business needs while ensuring customer satisfaction and loyalty.
Overview
8
8
years of professional experience
Work History
Cashier
El Huarache Mexicano
815 1st Ave W Shakopee Mn
03.2017 - 04.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Receptionist
Aspen Dental
Apple Valley Mn
03.2021 - 11.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Sorted, received, and distributed mail correspondence between departments and personnel.
Education
High School Diploma -
Eastview High School
Apple Valley Mn 05.2019
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Team collaboration
- Reliability and punctuality
- Customer relations
- Order taking
- Product restocking
- Conflict resolution
- Hospitality and accommodation
- Problem-solving
Languages
Spanish
Native or Bilingual
Timeline
Receptionist
Aspen Dental
03.2021 - 11.2023
Cashier
El Huarache Mexicano
03.2017 - 04.2025
High School Diploma -
Eastview High School