Katie Perez
Rosemount,MN
Summary
Dynamic and dedicated professional with proven customer service skills honed at El Huarache Mexican. Recognized for building strong customer relationships and maintaining a balanced cash drawer with exceptional accuracy. Demonstrates reliability and problem-solving abilities, consistently meeting business needs while ensuring customer satisfaction and loyalty.
Overview
8
8
years of professional experience
Work History
Cashier
El Huarache Mexicano
03.2017 - 04.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Receptionist
Aspen Dental
03.2021 - 11.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Sorted, received, and distributed mail correspondence between departments and personnel.
Education
High School Diploma -
Eastview High School
Apple Valley Mn 05.2019
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Team collaboration
- Reliability and punctuality
- Customer relations
- Order taking
- Product restocking
- Conflict resolution
- Hospitality and accommodation
- Problem-solving
Languages
Spanish
Native or Bilingual
Timeline
Receptionist
Aspen Dental
03.2021 - 11.2023
Cashier
El Huarache Mexicano
03.2017 - 04.2025
High School Diploma -
Eastview High School
Similar Profiles
Lauren LozanoLauren Lozano
Server at El Huarache Veloz RestaurantServer at El Huarache Veloz Restaurant
Mariah VillalobosMariah Villalobos
Cashier at El Mexicano RestaurantsCashier at El Mexicano Restaurants
Carolina GonzalezCarolina Gonzalez
Restaurant Hostess at Restaurante El MexicanoRestaurant Hostess at Restaurante El Mexicano