Summary
Overview
Work History
Education
Skills
Volunteer Experience
Technology Proficiency
Timeline
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Katrina Zwilling

Katrina Zwilling

Minneapolis

Summary

Proactive and client-focused professional with over 10 years of experience in sales, recruitment, and business development. Proven success in managing client relationships, sourcing top-tier talent, and driving revenue growth. Adept at full-cycle project execution, problem-solving, and cross-functional collaboration. Excited to transition into a recruiter role, leveraging a deep background in sales strategy and client success.

Overview

12
12
years of professional experience

Work History

Client Success Manager

Sphere Rocket Recruiting
12.2021 - Current
  • Managed end-to-end client onboarding, needs analysis, and virtual assistant placement across diverse industries.
  • Partnered with clients to identify skill gaps and source talent that improved operational efficiency.
  • Drove client retention and referrals by building strong relationships and ensuring delivery excellence.
  • Mentored clients on best practices for onboarding, managing, and optimizing remote team performance.

Director of Marketing

Key Marketing Interventions
Minneapolis
06.2018 - 11.2021
  • Led multi-channel marketing strategies, including targeted email, social media, and content campaigns.
  • Generated consistent lead flow for sales team; improved conversion rates by 20% via optimized funnels.
  • Analyzed marketing data to uncover trends and refine outreach efforts for real estate industry clients.

Business Development Manager

Intemark
Minneapolis
11.2013 - 06.2018
  • Drove partnership sales with Fortune 500 clients; negotiated strategic alliances to drive growth.
  • Managed client accounts through full sales cycle from cold outreach to contract close and post-sale support.
  • Collaborated cross-functionally to deliver customized marketing solutions aligned with client goals.

Education

Bachelor of Science - Business Management & Marketing

University of Phoenix

Skills

  • Business Development & Sales
  • Client Relationship Management
  • Recruiting & Talent Sourcing
  • Strategic Marketing Execution
  • CRM & ATS Tools (Bullhorn Familiarity)
  • Excel (Advanced Formulas, Macros, Pivot Tables)
  • Data Analysis & Reporting
  • Time Management & Collaboration

Volunteer Experience

Board Member, Pay It Forward Foundation (501c3)

Technology Proficiency

  • Bullhorn (CRM/ATS - Familiar)
  • LinkedIn Recruiter
  • Microsoft Excel (Advanced)
  • Google Suite
  • Slack
  • Zoom
  • Asana

Timeline

Client Success Manager

Sphere Rocket Recruiting
12.2021 - Current

Director of Marketing

Key Marketing Interventions
06.2018 - 11.2021

Business Development Manager

Intemark
11.2013 - 06.2018

Bachelor of Science - Business Management & Marketing

University of Phoenix

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Katrina Zwilling