Kayla Daisy
Coon Rapids
Summary
Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.
Overview
4
4
years of professional experience
Work History
Server/Host
D'Amico Catering
10.2019 - Current
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Program Support Assistant
Community Action Partnership Of Hennepin County
07.2023 - 09.2023
- Drafted common document templates to reduce time spent creating documents from scratch.
- Communicated clearly with program staff and participants through written and digital correspondence.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Scheduled conference rooms, prepared agendas, and maintained calendars to prepare for meetings and events.
- Performed clerical organization, answered phones and filed documentation for program manager.
Sales Associate
Kohls Department Store
01.2021 - 07.2021
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Solved customer challenges by offering relevant products and services.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
Bachelor of Arts - Sociology
University of Minnesota - Twin Cities
Minneapolis, MN05.2024
Skills
- Problem-Solving
- Organization
- Project Management
- Customer Service
- Administrative Support
- Attention to Detail
- Reliable and punctual
- Transactions and Cash Handling
- Memory retention
- Adaptable and Flexible
- Food Safety Practices
Languages
ASL
Limited Working
Spanish
Limited Working
Timeline
Program Support Assistant
Community Action Partnership Of Hennepin County
07.2023 - 09.2023
Sales Associate
Kohls Department Store
01.2021 - 07.2021
Server/Host
D'Amico Catering
10.2019 - Current
Bachelor of Arts - Sociology
University of Minnesota - Twin Cities
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