Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.
Overview
4
4
years of professional experience
Work History
Server/Host
D'Amico Catering
10.2019 - Current
Resolved customer complaints promptly and professionally to maintain positive reputation.
Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
Assisted in training new hires, providing guidance on restaurant standards and best practices.
Program Support Assistant
Community Action Partnership Of Hennepin County
07.2023 - 09.2023
Drafted common document templates to reduce time spent creating documents from scratch.
Communicated clearly with program staff and participants through written and digital correspondence.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Scheduled conference rooms, prepared agendas, and maintained calendars to prepare for meetings and events.
Performed clerical organization, answered phones and filed documentation for program manager.
Sales Associate
Kohls Department Store
01.2021 - 07.2021
Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Solved customer challenges by offering relevant products and services.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.