Kayla Finke
Eveleth
Summary
Currently going to school for my HIT (Health Information Technology) certifications. I am an efficient Medical Biller known for exceptional productivity and task completion speed. Skilled in medical coding, insurance verification, and claim processing. Excel in time management, problem-solving, and adaptability to ensure smooth billing operations and patient satisfaction. If you give me the opportunity to work for you, I will be ready to accomplish anything I need to do my job and be successful.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Paraprofessional
Rockridge public school
Eveleth
09.2024 - Current
- I work with Special Education students to help them navigate classes and get work done.
- I also help with mental health and teaching new skills for coping, feelings, impulsivity etc.
E-Commerce Specialist
L&M Fleet Supply
Grand Rapids
05.2021 - 09.2024
- I worked remotely as an e-commerce specialist, I managed and took the leadership position for L&M's internet store by loading SKUs and data, and by making sure information was correct.
- There were some designing aspects that we needed to figure out in the back end.
- So, I did a little computer coding within that.
Stay at Home Mom
Home
Grand Rapids
07.2020 - 05.2021
- I was a stay at home mom for a while because my kids really needed me and financially at the time I could do it.
- Covid struck at the facility I was working at. At the time we didn’t know how Covid was, essentially I had to think about my children who have asthma because experts at the time said it would be worse on them.
Activities Assistant
Monarch HealthCare
Grand Rapids
06.2018 - 07.2020
- Assisted in organizing recreational activities for diverse patient groups.
- Coordinated schedules for events and programs within healthcare facility.
- Supported staff in managing transportation for patients to appointments and activities.
Medical Billing Account Manager
MedNorth INC
Grand Rapids
01.2016 - 05.2018
- I was the Account Manager for 6 big medical facilities, I dealt with insurance, finances, and patients (over the phone).
- Also, account maintenance, A/R, adding EOB remittance to patients files, sending out proper information with claims, making sure everything is up to date and patients are getting notified about any bills they might have.
- I have done several appeals to insurances for patients and have won a good amount of them (got the insurances to Pay after denying a claim).
Education
Health Information Technology - Associate's degree
Rasmussen College
Minnesota, Remote 04.2025 - 09.2025
Medical Technology - Some College
Rasmussen College
Minnesota, RemoteSkills
- Computer skills
- Phone etiquette
- Typing
- CRM system proficiency
- Medical Records
- Microsoft office
- Medical Billing
- Business communication
- Office experience
- Slack
- Patient interaction
- Medical Terminology
- Credit analysis
- Medical coding
- Physiology Knowledge
- Attention to detail
- Google Suite
- Analysis skills
- Decision making
- Call center
- Working with people with disabilities
- Objection handling
- Microsoft Powerpoint
- Basic math
- Centers for Medicare and Medicaid Services (CMS)
- Utilization management
- Anatomy Knowledge
- Microsoft Office
- Payment posting in medical billing systems
- Customer relationship management
- Patient documentation
- Team collaboration
- Conflict resolution
- Technical troubleshooting
- E-commerce platform management
- Reading support
- Multicultural awareness
- Data collection
- Data entry
- Patient management
- Compliance regulations
- Billing and collection procedures
- Electronic health record software
- Reimbursements
- Electronic claims
- Medical claims submission
- Denial management
- Insurance claims processing
- Billing codes
- Medisoft
- Account follow-up
- Insurance billing
- CMS-1500 billing forms
- Records maintenance
- Claim review
- ICD-10 proficiency
- Payment posting
- CPT knowledge
- HIPAA compliance certification
Certification
- NAR, 07/01/14, 07/01/17
- CNA, Certified Medical Assistant
- Driver's License
Additional Information
At My medical billing job we had a wall for employee appreciation, I have many posts from physicians I work for thanking me for my hard work and determination., I've met the Nobel piece prize winners in Colorado including; Desmond Tutu, Jody Williams, Shirin Ebadi, Wangari Maathai and more., I've helped build houses for Habitat for Humanity., I wanna say thank you for your time and I hope I sparked an interest to be able to meet with you for an interview.
Languages
English
Timeline
Health Information Technology - Associate's degree
Rasmussen College
04.2025 - 09.2025
Paraprofessional
Rockridge public school
09.2024 - Current
E-Commerce Specialist
L&M Fleet Supply
05.2021 - 09.2024
Stay at Home Mom
Home
07.2020 - 05.2021
Activities Assistant
Monarch HealthCare
06.2018 - 07.2020
Medical Billing Account Manager
MedNorth INC
01.2016 - 05.2018
Medical Technology - Some College
Rasmussen College