Ke’Aris Thomas
St.Paul
Summary
Dynamic and results-driven professional with over 8 years of success in customer service, tenant relations, and contract negotiations. Skilled in managing high-volume leasing portfolios while resolving client concerns with empathy and maintaining meticulous, accurate records. Thrives in fast-paced environments, communicates effectively under pressure, and adapts quickly to shifting priorities, skills that are directly transferable to the insurance industry. Eager to leverage a strong foundation in customer service, sharp attention to detail, and an investigative mindset to excel in claims adjustment or insurance services.
Overview
9
9
years of professional experience
Work History
Leasing Consultant
Flaherty & Collins Properties
05.2024 - Current
- Conducted thorough market research to stay informed of current trends and competitor offerings.
- Provided exceptional customer service, addressing inquiries in a timely manner to maintain positive relationships with tenants.
- Maintained organized files on all current and past tenants, allowing for efficient retrieval of information when needed.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Negotiated lease agreements to meet both tenant needs and property management goals.
- Kept properties in compliance with local, state, and federal regulations.
- Communicated effectively with owners, residents, and on-site associates.
Transaction Coordinator
Merwin & Associates Real Estate Services
01.2017 - 08.2023
- Reviewed property listings, interviewed potential clients, accompanied clients to properties and effectively communicated conditions of sales.
- Coordinated appointments to show tenants and buyers prospective homes.
- Examined homes for client arrivals after planning open-house events and showings.
- Collaborated with attorneys, loan officers and agencies to complete property sales and purchases and thoroughly explained all financial requirements and data to potential buyers and sellers.
Real Estate Agent
Realty Group
07.2019 - 05.2023
- Negotiated, facilitated and managed real estate transactions.
- Assisted clients in financial planning for purchase.
- Represented buyers and sellers of developed and undeveloped properties.
- Marketed and sold property for clients by hosting open houses and advertising online and in print.
- Communicated with clients to understand property needs and preferences.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Collected fees and documented payment processes for property transactions.
Education
BA degree -
St. Catherine University
St.Paul, MN09-2027
Skills
- Contract Negotiation
- Business Development
- Property Marketing
- Administrative support
- Database Management
- Purchase Contracts
- Interpersonal Communication
- CRM software
Timeline
Leasing Consultant
Flaherty & Collins Properties
05.2024 - Current
Real Estate Agent
Realty Group
07.2019 - 05.2023
Transaction Coordinator
Merwin & Associates Real Estate Services
01.2017 - 08.2023
BA degree -
St. Catherine University
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