Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Keila Bonilla

Farmington

Summary

Motivated Store Manager practiced in customer relations, sales and inventory control. Demonstrated skill at improving store operations, increasing top line sales and reducing costs. Successful at sales growth, customer growth, budgets and goals.

Overview

6
6
years of professional experience

Work History

Store Manager

Ragstock
Burnsville
04.2023 - Current
  • Managed daily operation skills to ensure the smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, opening, and closing procedures.
  • Managed daily banking activities such as deposits and withdrawals.
  • Resolved customer complaints in a timely manner.
  • Monitored inventory levels and placed orders to restock shelves.
  • Preserved product quality by maintaining stockrooms and disposing of damaged items.
  • Trained new managers at various locations.
  • Coordinated floor sets, installations, and managed merchandising activities.
  • Create a monthly schedule for staff and stay within the budget given by the company.

Assistant Manager

Ragstock
Burnsville
10.2021 - 04.2023
  • Supervised day-to-day operations to meet performance, quality, and service expectations.
  • Maintained a safe, clean, and organized environment to enhance the customer experience.
  • Improved customer service.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.

Shift Leader

SUBWAY®Restaurants
Lakeville
08.2019 - 08.2021
  • Assisted in training new employees on shift operations.
  • Resolved customer complaints promptly and professionally.
  • Adhered to all health code regulations while preparing food items for customers.
  • Confirmed accuracy of daily sales reports before submitting them to management for review.
  • Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
  • Inspected food preparation areas to ensure proper sanitation standards were met at all times.

Education

High School Diploma -

Senior Farmington High School
Farmington, MN
06-2020

Social Work

St. Cloud State University
St. Cloud, MN

Skills

  • Inventory management
  • Visual merchandising
  • Customer service
  • Cash handling
  • Employee training
  • Staff scheduling
  • Conflict resolution
  • Loss prevention
  • Outstanding communication skills
  • Friendly and positive
  • problem solving

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

Timeline

Store Manager

Ragstock
04.2023 - Current

Assistant Manager

Ragstock
10.2021 - 04.2023

Shift Leader

SUBWAY®Restaurants
08.2019 - 08.2021

High School Diploma -

Senior Farmington High School

Social Work

St. Cloud State University

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Keila Bonilla