Kellin Sybrant
Cambridge
Summary
Dynamic Area District Vice President at U-Haul International with a proven track record of boosting district income by 18% and expanding storage capacity by 49%. Expert in real estate acquisition and team leadership, driving operational excellence and strategic growth across multiple states. Adept at budgeting and fostering employee development.
Overview
17
17
years of professional experience
Work History
Area District Vice President
U-Haul International
Cambridge
02.2022 - Current
- I currently oversee and manage 6 U-Haul Marketing Companies and 900+ team members covering the states of Minnesota, Wisconsin, Illinois, Iowa, Nebraska, South Dakota, and North Dakota.
- I find and purchase real estate for new development. I am also charged with acquiring and securing land use, and managing new projects from design to construction completion.
- I oversee all centers, dealers, and repair shop operations within my district. This consists of 85 company stores, 762 dealer locations, 35 UBox warehouses, 6 productionized repair shops, and 6 Marketing Company offices.
- I am tasked with managing our P&L to a profit, budgeting, and forecasting within the District.
- Hiring, firing, training, and retaining Marketing Company Presidents within my district.
- Boosted district income by 18% over three years.
- I have succeeded in growing my district's storage rooms by 49% through development and improved operations at our existing locations. I have increased our UBox warehouse capacity by 40% since 2022. This has produced additional potential yearly revenue of $600 million per year.
Marketing Company President
U-Haul International
Blaine
12.2017 - 02.2022
- Oversee 10 company stores, 175 dealerships, 1 large, productionized repair shop, and our marketing company office.
- Manage and improve operations at the above locations.
- Hire, fire, train, and retain 150+ employees within the marketing company.
Field Relief Manager
U-Haul International
Blaine
09.2017 - 12.2017
- Train General Managers, Area Field Managers, and Traffic Control Managers within the Marketing Company.
- Provide relief for the above position's vacations.
- Implement and audit company policies.
General Manager of Operations
U-Haul International
Plymouth
02.2008 - 12.2017
- Manage operations at our Plymouth, MN, company store.
- Manage 1,250 storage rooms, a 300-capacity Ubox warehouse, and a large rental fleet.
- Hire, fire, train, and retain quality team members to operate the daily tasks at the location.
Assistant Manager
U-Haul International
St. Paul
09.2012 - 09.2013
- Assist the General Manager in overseeing store operations.
- Implement and improve store operations per company policy.
Customer Service Representative
U-Haul International
Duluth
01.2011 - 09.2012
- Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Promoted available products and services to customers during service, account management and order calls.
Education
High School Diploma -
Rush City High School
Rush City06-2004
Some College (No Degree) - Finance
University of Minnesota-Duluth
Duluth, MNSkills
- Real estate acquisition
- Project management
- Budgeting and forecasting
- P&L management
- Operational oversight
- Employee training
- Team building
- Customer service
- Performance improvement
- Market analysis
- Strategic planning
- Vendor management
- Regulatory compliance
- Data analysis
- Conflict resolution
- Innovation management
- Operations management
- Human resources management
- Organizational development
- Staff hiring
- Hiring and onboarding
- Proficient in Excel, Teams, Outlook, Word, and PDF Any and all tech products Ability to communicate electronically in an effective manner
- Financial management
- Multitasking capacity
- Team leadership
- Risk management
- Teamwork
- Cost reduction
- Performance evaluations
- Purchasing and planning
- Teamwork and collaboration
- Analytical skills
- Problem-solving
- Logistics
- Analytical thinking
- Sales promotion
- Multimillion-dollar P&L management
- Department oversight
- Program optimization
- Performance measurement
- Crisis management
- Management team building
- Budget control
- Financial administration
- Effective communication
- Budget management
- Business strategy
- Schedule management
- Policy development
- Cost control
- Budgeting and cost control
- Forecasting
Timeline
Area District Vice President
U-Haul International
02.2022 - Current
Marketing Company President
U-Haul International
12.2017 - 02.2022
Field Relief Manager
U-Haul International
09.2017 - 12.2017
Assistant Manager
U-Haul International
09.2012 - 09.2013
Customer Service Representative
U-Haul International
01.2011 - 09.2012
General Manager of Operations
U-Haul International
02.2008 - 12.2017
High School Diploma -
Rush City High School
Some College (No Degree) - Finance
University of Minnesota-Duluth
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