Kelly Roen

Executed rooming process for members, checking vital signs for in-person and virtual visits.

• Identified care gaps by discussing reasons for incomplete care with members.
• Assisted members in filling care gaps, connecting them to necessary resources and appointments.
• Facilitated access to primary care providers, ensuring comprehensive healthcare solutions.
• Guided members through benefits applications, enhancing eligibility for essential services.
• Coordinated medication assistance programs to support member adherence.
• Arranged transportation for appointments to improve member attendance and engagement.
• Delivered care navigation from clinic setting and remote environments, optimizing member interactions.

• Administered medications and treatments prescribed by healthcare providers.
• Monitored patient vital signs and reported significant changes to nursing staff.
• Educated patients and families about health conditions and treatment plans.
• Collaborated with interdisciplinary teams to coordinate effective patient care.
• Maintained accurate medical records in compliance with healthcare regulations.
• Supported infection control protocols to ensure a safe healthcare environment.
• Provided emotional support to patients and families during challenging times.
• Facilitated communication between healthcare providers, families, and other stakeholders involved in patient care.

• Assisted patients with personal care tasks, ensuring dignity and comfort.
• Transported clients efficiently between locations to meet schedule demands.
• Provided emotional support to patients and families during challenging periods.
• Monitored patient health, reporting significant changes to healthcare professionals.
• Maintained a clean, safe environment in home settings for optimal patient care.
• Administered medications prescribed by healthcare providers and family members.
• Documented patient progress accurately in daily logs for effective management.
• Collaborated with interdisciplinary teams to develop tailored care plans.

Administered prescribed medications and treatments under healthcare provider direction.

• Monitored patient vital signs, reporting changes to nursing staff promptly.
• Educated patients and families on health conditions and treatment plans, promoting understanding and adherence to care.
• Collaborated with interdisciplinary teams to improve patient care coordination, ensuring comprehensive treatment approaches.
• Maintained accurate medical records in accordance with healthcare regulations.
• Supported infection control protocols to ensure a safe clinical environment.
• Provided emotional support to patients and families during challenging situations.
• Facilitated communication among healthcare providers, families, and stakeholders, fostering a collaborative care environment.